Project Manager - Retail Construction Projects
About the role
Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Please visit our website: www.turnerandtownsend.com
Job Description
The Project Manager is responsible for providing full project management services and on-site construction oversight on retail construction projects, including new store builds, remodels, and tenant improvements, and to support the client as client representative in delivering successful project outcomes within aggressive schedules and operational constraints.
Assisting the client Project Manager (PM) as required – including oversight of multiple concurrent retail construction efforts and coordination across store rollout programs
Advising at a strategic level at the project conception stage, including providing input on site feasibility, phasing strategies, store opening requirements, and approaches to successfully achieve the client’s overall brand, cost, and schedule objectives.
Advising upon the procurement of resources, including general contractors, fixture vendors, millwork suppliers, and specialty retail trades.
Contract and budget ownership for assigned projects, ensuring alignment with retail cost benchmarks and rollout targets
Creating and coordinating the detailed Project Execution Plan (PEP), including fast-track schedules, phased construction, and coordination with store operations, landlords, and mall management (if applicable)
Proactively managing risks relating to construction execution, store opening deadlines, and HES requirements, working with the client PM – coordinating contractor actions on risk as necessary and managing the risk register
Supporting the design process by reviewing drawings against brand standards, store layouts, and operational requirements; assessing constructability and providing construction input during early project phases
Assisting client PM as required in reviewing and reporting on overall construction progress across retail locations. Creating and coordinating with the Construction Field Representative, the Monthly, Weekly, and Daily reporting for the construction team
Coordinating and supporting the RFI and submittal process, ensuring alignment with retail specifications, vendor packages, and cost controls
Creating, coordinating, and issuing effective meeting minutes and documentation for site progress meetings, Owner/Architect/Contractor meetings, landlord coordination meetings, and other retail project meetings as required
Assisting the client PM in overall coordination of the construction effort in support of safety, QA/QC, and compliance with brand standards, ensuring consistency across all store locations
Helping to establish project success criteria, including store opening dates, cost per store, quality of finishes, and adherence to brand and operational requirements
Identifying and supporting that the appropriate line manager is aware of quality, safety, health, and environmental issues
In concert with the client, supporting development of contractor and purchasing strategies, including bulk procurement and national vendor agreements for retail rollouts; responsible for execution of defined strategy
Acting as project schedule owner (or supporting the project scheduler), maintaining detailed schedules to track critical milestones such as fixture installation, merchandising readiness, and store opening
Conducting kick-offs and regular coordination meetings with key stakeholders (architects, engineers, suppliers, landlords, and contractors) to track progress and ensure alignment with retail timelines
Working with project function teams to review as-built documents, turnover packages, and closeout requirements, ensuring readiness for store operations handover
Qualifications
8 years of experience as a Project Manager in construction, with a focus on retail, commercial interiors, or tenant improvements.
Engineering or Architecture degree.
Proven track record as a Lead Project Manager delivering multi-site retail projects or store rollout programs, with strong performance measurement and analysis capabilities.
PMI certification is a plus.
Commercial project experience required, ideally including retail stores, shopping centers, or mixed-use developments.
Consultant experience preferred.
Fluent in English and Spanish, to conduct meetings, create reports, and deliver presentations in a retail construction environment.
Additional Information
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.
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Please find out more about us at www.turnerandtownsend.com/
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
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