FOH Shift Manager
About the role
AI Job Summary
Previous experience in a supervisory or management role within the hospitality industry.
Experience overseeing daily FOH operations for a seamless guest experience.
Experience managing and training staff to build a collaborative, motivated team.
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Role Type
On-site • Permanent • Full-time • Associate
Pay Rate
$33 AUD – $42 AUD (Hour)
Description
Summary:
As a FOH Shift Manager in the vibrant hospitality and catering industry, you will play a crucial role in ensuring exceptional customer service and operational efficiency at our Bunbury location. This permanent, full-time position is essential for maintaining high standards and fostering a positive environment for both staff and guests, contributing to the overall success of our establishment.
Responsibilities:
Oversee daily front-of-house operations, ensuring a seamless guest experience.
Manage and train staff, fostering a collaborative and motivated team environment.
Monitor and maintain service standards, addressing any issues promptly.
Assist in inventory management and ordering supplies as needed.
Handle customer inquiries and complaints with professionalism and care.
Ensure compliance with health and safety regulations and company policies.
Prepare reports on operational performance and suggest improvements.
Qualifications:
Previous experience in a supervisory role within the hospitality industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic financial acumen for managing budgets and reports.
Flexibility to work various shifts, including evenings and weekends.
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