Reception/Administrative Assistant
Skills
About the role
Title: Reception/Administrative Assistant
Requisition ID: 6532
Location:
Richmond, VIC, AU, 3121
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Job Posting Date: 22 Jun 2026
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Reception/Administration Assistant
Permanent Part Time | 64 hours fortnight | 8 day fortnight | Tuesday - Friday between 8:30am - 17:00
Richmond | Local cafes & shops | Close to public transport
Join a friendly and supportive team with great leave entitlements | Salary packing with Maxxia
Eastern Health
Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.
Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.
This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.
About the role
An opportunity exists for a passionate client focused, reception and administrative assistant with sound knowledge to join our friendly and supportive team on a part-time basis.
Ideally you will have experience in the healthcare environment in a customer facing reception/administration role. As the first point of contact for face 2 face, telephone and email enquiries to both internal and external stakeholders it is essential you strive to achieve optimal outcomes and adhere to the code of conduct, policies and procedures, and Eastern Health values.
About you
To be successful in this role you will possess:
Essential
Previous reception and administrative experience in health service
Advanced telephone & administrative skills
Ability to provide customer service in a friendly and professional manner
The ability to work collaboratively with our clinical teams and a diverse range of health professionals
Well-developed interpersonal and communication skills, with the ability to multitask and priorities workload
Excellent organisational ability, data and computer literacy skills in Microsoft Office One Drive, Word, Excel and Outlook.
A flexible approach and a willingness to work as an effective & supportive team member
Self-motivated and punctual
A strong commitment for high quality patient care
Desirable
Sound knowledge of data bases, Medical Director, Prac Soft, Salesforce, IPM & CPF
An understanding of Medicare billing in a similar role
Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.
Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.
What we offer
Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!
Mentor and Shadowing program
Access to discovery days across our 50 sites
Study and professional development leave
Friendly & supportive teams
Commitment to Diversity, Equity and Inclusion
Fitness Passport for work-life balance
Employee Assistance program accessible for you and your loved ones
Flexible working hours and excellent entitlements
Salary packaging options and an employee benefits scheme
Access to Private Health Insurance offers
Digital upskilling, such as excel and Power-Bi training
Cafes at all of our Hospitals
Next Steps
Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.
We review all applications when we receive them, and we notify unsuccessful candidates.
If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.
Good to know:
We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
Advertising may end before the closing date.
We do not accept recruitment agency application
If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.
Contact Person: Leanne Mercuri
Contact Number: 03 8413 8413
Contact Email: leanneM@turningpoint.org.au
Job Posting End Date: 22/07/2026
Need help submitting your application?
Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]
Our Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day
Questions about this role
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