Global Strategic Account Manager, Data Centre Solutions

Who we are:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do:

Global Strategic Account Manager (GSAM) - Global Data Center Solutions | APAC / Global Scope

Are you a strategic, commercially driven sales leader who thrives in complex global environments? Do you know how to influence executive stakeholders, unlock growth, and win large-scale deals across global accounts?

We’re looking for a Global Strategic Account Manager (GSAM) to own and grow some of our most critical data centre clients—driving long-term partnerships, pipeline growth, and multi-million dollar opportunities.

Why this role matters

This is a high-impact, global role where you will:

Own the strategy and growth of top-tier data centre customers

Lead global account plans and executive relationships

Drive cross-sell and large, complex deal wins

Influence product direction through Voice of Customer insights

Orchestrate teams across regions, functions, and technologies

How you will do it:

Shape and Execute Global Account Strategy

Own and lead annual account planning, identifying growth and “hunt” opportunities

Build deep relationships with senior and executive stakeholders

Align global teams behind a clear customer strategy and growth ambition

Drive Revenue Growth

Build and convert a strong global pipeline of opportunities

Lead deal strategy, proposal development, and negotiations

Identify and unlock cross-sell and upsell opportunities across solutions

Lead Cross-Functional Execution

Orchestrate regional sales, technical, and product teams

Remove roadblocks and mobilise resources to win and deliver

Align demand planning, capacity, and execution across markets

Be the Voice of the Customer

Provide strategic insights to influence product innovation and roadmap

Highlight competitive dynamics and customer pain points

Drive innovation workshops and position us as a trusted partner of the future

Operate at Executive Level

Lead quarterly business reviews (QBRs) with customers and internally

Drive strategic partnership planning with senior customer stakeholders

Represent your account at global forums and leadership discussions

What we look for:

Bachelor’s degree required with more than 8 years’ proven experience managing large, strategic or global accounts

Strong track record of winning complex, high-value deals

Ability to influence C-suite and senior stakeholders

Experience working across regions and cross-functional teams

Commercial acumen with strong pipeline, forecasting, and deal leadership skills

Background in data centres, infrastructure, or complex B2B solutions (preferred)

What we offer:

Competitive salary

Paid vacation/holidays/sick time

Comprehensive benefits package

On the job/cross training opportunities

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

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