Student Services Advisor - 9 month contract

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

The Opportunity

The Student Services Adviser will be responsible for a range of functions contributing to the effective services of students across Higher Education programs.

The role is broad in scope and requires a high degree of initiative and self-management to deal with the full range of activities related to the student lifecycle. The role will deal with all aspects student services including admission, credit assessments, placements and enrolments.

The role is a blend of administration and customer service, and supports the wider Student Operations teams.

This role is for a 9 month fixed term contract

About you

The successful applicant will possess the following:

A solution focused attitude to problem solving

Demonstrated experience in an administrative role which required coordination of a range of functions, preferably within a tertiary education institution

Ability to interpret and provide advice about policies and procedures

Demonstrated commitment to exemplary customer service and the ability to be flexible and responsive to customer needs

High level computer literacy including the Office suite, database applications and the ability to learn new systems

Excellent communication skills and strong attention to detail

Tertiary qualification (in any field) or substantial progress towards the completion of a tertiary qualification

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from:

Flexible, hybrid work for genuine career-life fit (2-3 days in our Cremorne Office)

Professional development and mentoring

OES Culture Club and events calendar

Health and wellbeing activities

Annual flu vaccinations

Paid parental leave

Purchased leave

Study assistance and leave for eligible employees

Mental health support resources and Employee assistance program (EAP)

Income protection insurance

Access to corporate health insurance rates

Access to our employee benefits platform - offering retail discounts & novated leasing

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.