Branch Support and Administrative Officer

About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Information Management and Technology Division (IMTD) provides secure, reliable and integrated information and technology platforms, systems and services that transform education environments, and enable a great education outcome for every child and young person.

IMTD guides the technology capability and leads digital transformation for the Department including Victorian government schools and early learning and childcare centres. The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.

With a notable recent increase in cyber-attacks and cyber risks to schools and departmental operations, the privacy and safety of staff and students in online environments is a key priority. The Information Security Services (ISS) branch ensures schools, and the department have the highest security standards, guidelines, and best practice. ISS assesses cyber risks by third parties, new and existing technology services and ensures all parties comply with the department's security policies.

The purpose of the Information Security Services (ISS) branch:

establish the requirements for a safe and secure online environment for the department and schools; and

provide assurance to the CIO, Information Management and Technology Committee, Executive Board, and the government through Victorian Auditor-General's Office (VAGO) that the strategic information security risk is being managed.

About the Role

The Branch and Administrative Support Officer role will perform duties including email and calendar management, scheduling, secretariat duties, travel coordination, and general tasks as they arise.

This is a diverse, hands-on role which requires you to demonstrate a high level of professionalism and discretion when dealing with confidential and sensitive correspondence and other information, interpersonal skilfulness, energy, and attention to detail. You will also be proactive with a focus on service excellence and continuous improvement. In this position will manage relationships, on behalf of the CISO, with a wide range of internal and external stakeholders.

About you

As our ideal candidate, you will have:

Strong communication skills - both written and verbal

Demonstrated ability to work both independently and collaboratively in a team environment

Strong administrative and organisational skills

Experience in the use of digital tools and systems, including Microsoft products

Experience in using Oracle or a similar system

Additionally experience in a similar position within a security, information technology and/or government environment and a tertiary qualification in Commerce, Business Administration, Information Technology or a related field (completed or in progress) would be advantageous.

How to apply

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) addressing how your skills and capabilities align with the requirements of the position as described in the Role Statement and Position Description.

For further information pertaining to the role, please contact Robert Munoz at robert.munoz@education.vic.gov.au

Further Information

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 7th July, 2026.