Warehouse Operations & Process Lead

Job Title: Warehouse Operations & Process Lead

Location – Manchester

Hybrid Working Policy – 2 Days on Site, 3 Days WFH

We are looking for a Warehouse Operations & Process Lead to join our organization who will play a critical role in the implementation and optimization of the S4/HANA platform, focusing on Warehousing related processes.

This role is focused on bringing real-world warehouse experience into a SAP EWM implementation. We are not looking for a career SAP consultant — we are looking for someone who has worked within warehouse operations, with experience of projects and change delivery and can translate that into system design.

This role involves collaborating with cross-functional teams to design, develop, and implement robust process solutions for our new SAP EWM enabled network.

What you will get:

An agile career and dynamic working culture

An inclusive and ethical workplace

Hybrid working

Access to global benefits via https://www.lonza.com/careers/benefits

What you will do:

Design, Test and implement EWM enabled end-to-end warehouse operations, covering inbound, internal movements, production supply, and outbound flows

Ensure warehouse processes are practical, efficient, and aligned to real-world constraints such as staffing levels, site layout, shift patterns, and throughput demands

Act as the bridge between warehouse operations and SAP, ensuring system design reflects how the warehouse actually operates day-to-day

Work closely with site teams and leadership to roll out SAP EWM, whilst identifying process improvements and drive operational efficiency

Support the implementation of SAP EWM by bringing hands-on operational expertise into process design, testing, and deployment

Facilitate regular engagement with site stakeholders, addressing operational challenges and ensuring readiness for go-live

Contribute to cutover planning and execution, ensuring warehouse teams are prepared and processes run smoothly during transition

Ensure seamless interaction between warehouse operations and other functions such as production, procurement, and distribution

What we are looking for:

Proven hands-on experience in warehouse or manufacturing operations (5+ years).

Strong understanding of day-to-day warehouse processes, including picking, packing, inbound, outbound, and inventory management

Experience working within real operational environments — understanding challenges such as labour constraints, layout limitations, and volume pressures

Exposure to SAP WM or EWM as a user, super-user, or site SME (not just from a consulting perspective)

Experience supporting or participating in system implementations, process changes, or go-live activities within a warehouse environment

Familiarity with working in a GMP or regulated environment (e.g. pharma, life sciences, FMCG)

Ability to translate operational needs into clear process requirements, ensuring solutions are practical and usable

Strong communication skills, with the ability to engage both warehouse teams and wider project stakeholders

Willingness to travel for project work (approximately 3–5 times per year, 1–3 weeks per trip)

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.