Managing Director - Chief Administrative Officer, Chief of Staff

Chief Admin Officer, Chief Of Staff, TIAA India

The Chief Administrative Officer, TIAA India is responsible for managing the day-to-day operations of a TIAA India and oversees specific departments (such as Finance, HR and IT). This job works with top-level executives to devise strategies and policies to meet TIAA India's objectives and goals, and reports on the performance of the various departments. This job leads multiple teams of directors or senior managers and establishes and implements strategies that have short to mid-term (1-3 years) impact on business results in alignment with parent/independent organization objectives.

Key Responsibilities and Duties

Oversees departments such as Finance, HR and IT, and work closely with senior managers to check on project implementation and address under performance.

Drives business strategy development by assessing risks, noting opportunities for expansion, setting overall goals and metrics and proposing projects or systems that move the company forward.

Determines budget and monitors the cost and effectiveness of operational activities to prioritize spending and resource allocation.

Evaluates administrative policies and determines necessary changes in order to meeting changing company needs and/or compliance regulations.

Liaises with other senior executives across TIAA India to ensure that organizational strategies and activities are integrated with other parts of the business and align with the overall corporate objectives.

Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team

Educational Requirements

University (Degree) Preferred

Work Experience

10 Years Required

Physical Requirements

Physical Requirements: Sedentary Work

Career Level

12PL

Related Skills

Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail-Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org