Systems Operations Engineer

About this role:

Wells Fargo is seeking a Systems Operations Engineer

In this role, you will:

Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services

Identify opportunity for process improvements within technical support strategies and plans

Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables

Present recommendations for resolving complex technical queries

Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards

Work as an internal consultant regarding use of tools and processes

Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers

Required Qualifications:

2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Provide L2 support experience with extensive debugging experience and incident management and problem management.

Operating Systems & Infrastructure-RHEL, Windows, NGDC

Automation & Orchestration

Ansible (OS patching, BAU automation, pre/post activities)

Enterprise automation platforms

YAML-based workflow definitions

Scripting & Languages-Shell scripting, Python

Monitoring & Reliability: Enterprise monitoring & alerting tools, Centralized logging platforms, Incident triage, RCA, MTTR reduction, AppDynamics

Release, Change & Patch Management

Service Management & Governance

ITSM tools (Incident, Change, RITM)

Audit, compliance, BCP/DR support

Security & Compliance (Ops‑Focused)

Vulnerability & patch remediation

Secure configuration enforcement

Service account & access operations

Coordination with AppSec / InfraSec teams

Cloud & Modern Platforms

Hybrid cloud operations

Application migration support (rehost/replatform)

Collaboration & Documentation

Confluence (runbooks, SOPs, architecture)

SharePoint (trackers, governance artifacts)

Take appropriate steps to bring any open support cases to resolution in timely manner.

Provide applications and product support by checking issues in Splunk and have experience working on Splunk queries and creating dashboards and setting up notification in Splunk.

Work on designing, operationalizing, maintaining and scaling production MW applications in Tomcat, JBoss, Apache and Weblogic.

Identify Issue/problems related to process, assess, identify and fix performance related issues.

Work on Deployment, Configuration management with good troubleshooting skills for MW Products

Work on analyzing, understanding and documenting the business processes in detail where required.

Work extensively on innovation and service improvements.

Identify and communicate the technical infrastructure requirements.

Support existing processes and implementing change requirements as part of a structured change control process.

Must have experience in scripting using Batch, Advanced Powershell and Python.

Ability to think out of the box to design, build and implement solutions across various business lines

Strong communications skills, both in writing and speaking.

Posting End Date:

24 Jun 2026

Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.