Network & Security Operations Manager

Network & Security Operations Manager

JR-161602

Hybrid

Barcelona

Madrid

Managed Services

Full time

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

We are looking for a Network & Security Operations Manager to lead a team of engineers and support the delivery of a high‑quality, resilient network and security service.

This is a business and service leadership role, focused on operational excellence, team development and service outcomes. The role operates at the service level and works in close partnership with senior leadership to ensure consistent delivery, prioritisation and continuous improvement.

The successful candidate will act as a deputy service owner when required, supporting continuity of leadership and decision-making, contributing to stakeholder alignment and service governance, while complementing the broader leadership structure.

Key Responsibilities

Service & Operational Leadership

Support and drive service performance in alignment with service ownership, ensuring stability, availability and quality of delivery

Contribute to service-level decision-making, prioritisation and risk management

Act as deputy service owner when required, representing the service across stakeholders and forums

Drive operational governance, including adherence to standards, processes and controls

People Leadership & Team Development

Lead, coach, and develop a team of Network & Security engineers

Build a high-performing and engaged team culture focused on accountability and continuous improvement

Own career development, performance management and capability uplift across the team

Establish structured training and development plans to strengthen technical and operational capability

Training, Capability & Continuous Improvement

Own and mature training frameworks, onboarding and knowledge management practices

Identify capability gaps and drive targeted development initiatives

Promote standardisation, documentation quality and operational consistency

Support continuous improvement activities to enhance efficiency and service maturity

Reporting & Service Insights

Own operational reporting, ensuring clear, accurate and consistent service visibility

Provide insights on performance, trends, risks and improvement areas

Strengthen data-driven decision-making at the service and leadership level

Ensure reporting supports both operational management and stakeholder communication

Collaboration & Stakeholder Engagement

Work closely with Platform Owners, Product Owners and Technology Owners to align on priorities and direction

Support cross-functional coordination during incidents, changes and improvement initiatives

Contribute to effective communication across regional and global teams

Scope & Operating Model

This role focuses on leading through people and outcomes, not direct technical execution

Hands-on L3 activities and deep technical leadership are supported by Technology Owners, Platform Owners and Product Owners

The role operates within the leadership layer, complementing service ownership rather than duplicating it

Success is measured through team performance, service outcomes, operational maturity and stakeholder confidence

Requirements

Proven experience leading teams in Network & Security operations or similar environments

Strong understanding of operational service management in complex, international environments

Demonstrated ability to lead through others, build capability and drive accountability

Experience in operational reporting, service performance management and governance

Strong communication and stakeholder management skills

Ability to operate at both strategic and operational levels

Nice to Have

Exposure to structured training frameworks or capability development programmes

Experience driving operational maturity and standardisation initiatives

Familiarity with network and security technologies (sufficient to guide and challenge, not to execute)

What Success Looks Like

A high-performing, engaged team with clear ownership and accountability

Improved service visibility through structured, consistent reporting

Strong training and capability development embedded within the team

Clear operational governance and decision-making at the service level

Effective partnership across leadership, enabling continuity and resilience

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.