BALENCIAGA – Global Product Training Manager (F/M)
Skills
About the role
Summary
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
Job Description
Your opportunity
Within the Global Training team, the Product Training Manager defines and drives the Maison's global product training strategy.
This role ensures the alignment, quality, and impact of global product training initiatives with Retail Merchandising, Collection Merchandising, and key commercial stakeholders. It leads Product Trainers and defines seasonal training roadmaps to strengthen retail expertise and support business performance.
How you will contribute
As the Global Product Training Manager, your main responsibilities will include:
Product training strategy & governance
Define the global product training strategy in alignment with the Maison’s vision and business priorities.
Develop seasonal training roadmaps focused on key collection investments and strategic business opportunities.
Ensure consistency of product messages, learning methodologies, and training standards across all regions.
Establish best practices and continuously evolve training approaches to maximize impact.
Team leadership & development
Lead, coach, and develop the product training team.
Set priorities, allocate resources, and ensure excellence in execution.
Foster a culture of collaboration, innovation, accountability, and continuous improvement.
Support the professional growth of team members through coaching and development opportunities.
Retail merchandising partnership
Act as the primary training partner for retail merchandising teams.
Translate commercial priorities into targeted and actionable training plans.
Ensure strong alignment between sell-through objectives, product investments, and training initiatives.
Support the successful execution of key launches and commercial priorities.
Collection merchandising partnership
Establish and manage an effective flow of information between collection merchandising and training teams.
Ensure collection narratives and product priorities are integrated into training content in a timely manner.
Transform creative and technical product information into engaging, retail-focused learning experiences.
Guarantee consistency between collection storytelling and retail training strategies.
Global deployment & adoption
Oversee the worldwide deployment of product training programs.
Drive adoption and engagement across all regions and markets.
Ensure global consistency while allowing flexibility for local market adaptation.
Monitor implementation and support regional teams in maximizing training effectiveness.
Business impact & continuous improvement
Measure and analyze training performance and effectiveness.
Evaluate the impact of training initiatives on retail performance and key business indicators.
Gather qualitative and quantitative feedback from regional teams.
Identify opportunities for improvement and continuously enhance training programs, tools, and methodologies
Who you are
Strong understanding of luxury retail, client experience, and performance drivers.
Experienced in the luxury industry, ideally fashion, with knowledge of luxury codes and standards.
Previous team management experience is highly desirable.
Proficiency in Microsoft Office (PowerPoint, Excel) and learning content creation tools.
Excellent project management, organizational, communication, and presentation skills.
Fluent English, written and spoken.
Strong communicator with the ability to influence and engage diverse audiences.
Strategic and detail-oriented, with a strong product mindset and solid execution.
Creative, agile, and solution-driven in fast-paced environments.
Passion for luxury, fashion, product, and client experience
Why work with us?
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Job Type
Regular
Start Date
2026-06-18
Schedule
Full time
Organization
BALENCIAGA S.A.S.
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