Site Reliability Engineer

Company Overview:

None

Job Description:

Key Responsibilities:

SRE team supporting mission critical UPS.com applications (24/7 on call rotation required).

Design and operate highly available, scalable cloud infrastructure in GCP and Azure.

Drive SRE best practices including SLOs, SLIs, error budgets, and incident management.

Build and evolve internal developer platforms to enable self-service and accelerate delivery.

Manage and optimize Kubernetes environments (GKE/OpenShift), including operators and service mesh.

Implement Infrastructure as Code using Terraform and Config Connector.

Develop CI/CD pipelines and GitOps workflows using Argo CD and Azure Pipelines.

Enhance observability through monitoring, logging, and tracing (Prometheus, Grafana, Dynatrace).

Automate operational workflows using AI, Python, shell scripting, and Ansible.

Implement security best practices including secrets management (Vault) and policy enforcement.

Incident response, reliability improvements, and postmortem analysis.

Required Qualifications

5+ years experience in SRE, DevOps, or cloud engineering roles.

Strong expertise in Kubernetes and container platforms.

Experience with Terraform and infrastructure automation.

Proficiency in Python, Bash, or similar scripting languages.

Experience with CI/CD and GitOps methodologies.

Strong understanding of observability and monitoring tools.

Ability to lead cross-functional initiatives and mentor engineers.

Akamai (edge and CDN services)

Preferred Qualifications:

Azure Pipelines (CI/CD) and pipeline maintenance

Google Config Connector

Terraform (Infrastructure as Code)

Python scripting for automation

Shell scripting

Ansible and AWX Tower

Linux system administration

Docker containerization

Google Cloud Platform (GCP)

Kubernetes administration (GKE)

OpenShift (OCP4) administration

Grafana and Loki (dashboard and log management)

Istio service mesh

Gatekeeper policy management

Kiali (service mesh observability)

Argo CD (GitOps deployments)

Argo Workflows

Apache web server configuration (URL rewrites, domain management)

Apigee API management

Google Cloud Firestore

Google Bigtable

Google AlloyDB

Google BigQuery

Google Pub/Sub messaging

Apache Kafka (Strimzi)

Confluent Kafka

Apache Solr

Zookeeper

HashiCorp Vault (secrets management)

SOPS (Secrets Operations)

external-secrets-operator

cert-manager

Prometheus operator

OpenTelemetry operator

Strimzi operator

Solr operator

Crane (container tooling)

WebMethods

Camunda (workflow automation)

Dynatrace (dashboard setup and monitoring)

Dynatrace operator

PagerDuty (alerting and incident management)

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com