BOTTEGA VENETA Client Advisor Berlin KaDeWe (m/f/d)

Summary

ABOUT US

INDIVIDUALITY WITH INNOVATIVE CRAFT SINCE 1966, CREATIVITY LIES AT THE HEART OF BOTTEGA VENETA.

BORN IN VICENZA, THE HOUSE IS ROOTED IN ITALIAN CULTURE YET MAINTAINS A GLOBAL OUTLOOK.

AN INCLUSIVE BRAND WITH EXCLUSIVE PRODUCTS, BOTTEGA VENETA IS AS MUCH OF A FEELING AS IT IS AN AESTHETIC.

Job Description

We are currently seeking a Client Advisor in Full Time who will report to the Store Manager as part of our dynamic team i n Berlin KaDeWe.

Your opportunity

Join us in a dynamic matrix role (70% Retail Sales / 30% Stock) where you will meet performance expectations, deliver exceptional customer service, ensure customer satisfaction in alignment with company standards, and contribute to strong inventory results.

How you will contribute in Sales:

Finalize sales targets achievements in line with company strategy

Use effective selling techniques to maximize the business potential of the stores

Contribute to build team working sharing information and best practices

Collect and update customer information to ensure an efficient use of CRM and Client Book

Uphold respect of the company standards and procedures

Keep stock info updated and follow store-to- store transfer request procedures

Cultivate customer relationships

Deliver excellence in customer service in alignment with the company standards

How you will contribute in Stock:

Ensure seamless merchandise reception, including quality control and system registration

Maintain an organized, premium stock environment with optimal storage and accessibility

Coordinate stock movements (transfers, returns, consignment) across locations

Oversee inventory administration, including compliance documentation (e.g. CITES)

Perform regular stock controls to ensure accuracy and integrity

Who you are

Work experience at least 1 to 2 years

Sales experience preferably in fashion & luxury contexts

Excellent customer and service attitude and high flexibility to adapt to several types of Customers

Sales experience preferably in fashion & luxury contexts

Excellent communication and empathetic skills

Commercial results orientation

Good team player

Exceptional attention to detail with a structured, analytical approach to logistics and stock flow

Multitasking, flexible

Capacity to work in a fast moving, dynamic and stressing environment

German and English proficiency required; additional languages as an advantage

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2026-09-01

Schedule

Full time

Organization

BV Germany GmbH