BPM Process Analyst

Job category

IT&S

Experience level

Intermediate

Relocation available

This role is eligible for relocation within country

Job type

Professionals

Travel required

No travel is expected with this role

Job code

RQ112074

Entity:

Customers & Products

Job Family Group:

IT&S Group

Job Description:

Role Synopsis

The BPM Process Analyst will be responsible for end-to-end process mapping, documentation, and standardisation using the ARIS platform, supporting BPM and Process Mining initiatives across Customer and products / downstream domain.

The role acts as a critical bridge between business collaborators and the BPM Hub (COE), ensuring high-quality process design aligned to enterprise standards while enabling process transparency, optimisation, and governance.

Responsibilities:

Working closely with Global Process Owners, lead end-to-end BPM/process mining engagements (scoping, discovery, modelling, insights, value realisation)

evelop and maintain high-quality process models (L3–L5) in ARIS, following enterprise modelling standards and conventions

Capture as-is and to-be processes, ensuring completeness of activities, roles, systems, and controls

Maintain process repositories as a single source of truth

Lead process discovery workshops with global collaborators

Translate business requirements into structured process maps and documentation

Ensure alignment with process owners, SMEs, and functional teams

Ensure consistency to ARIS modelling standards, governance, and approval workflows

Support review cycles including functional and technical validation

Maintain consistency across process hierarchies and enterprise activity models

Identify process gaps, inefficiencies, and opportunities for optimization

Contribute to continuous improvement initiatives and standardization programs.

Tool & Data Management

Use ARIS (Designer / Connect) for modelling, collaboration, and publishing

Support integration of process data with related platforms (e.g., process mining, risk & controls).

Maintain libraries, and process documentation standard .

Essential Education :

Bachelor’s degree or equivalent experience in business, Commerce, Finance, Engineering, or related field.

Relevant certifications in BPM / Six Sigma (preferred)

Essential Experience:

Core Skills

Strong expertise in process mapping using ARIS (mandatory)

Solid understanding of BPM methodologies and BPMN/EPC modelling standards

Experience in end-to-end process documentation and governance

Functional Knowledge

Good understanding of the C&P landscape is preferred which broadly includes:

Mobility & Convenience

Sales & Support

Customer Service

Retail Operations

Product Supply / Logistics

Asset Management & Maintenance

Understanding of process improvement frameworks and continuous improvement mindset

Soft Skills

Strong collaborator management and workshop facilitation skills

Ability to translate complex business processes into structured models

Superb communication and documentation skills.

Preferred Experience:

Exposure to process mining tools (e.g., Celonis, Signavio)

Experience of working in a shared services environment

Familiarity with ERP systems (SAP preferred)

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

ARIS Platform, Celonis Process Mining, Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms (Inactive), Data visualization and interpretation, Digital Security, Extract, transform and load, Group Problem Solving, Mining Process, Process Mining, SAP Signavio, Shared Services

Legal Disclaimer:

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Legal Disclaimer:

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

Pay

bp offers competitive pay in line with industry standards, making us an employer of choice.

Discretionary bonus

We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.

Retirement & savings

We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.

Insurance benefits

To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.

Equity

Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp’s success.

Disclaimer

This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.