Business Development Representative

About Us

At The Missing Link, we don’t just keep up with the pace of technology - we set it. With 28+ years of innovation, a team of 200+ specialists, and the backing of global powerhouse Infosys, we have become one of Australia’s most awarded IT providers.

We help businesses move faster with cutting-edge Cyber Security, IT & Cloud, and AI & Automation solutions. And we are growing - fast.

If you want to work where ambition meets opportunity, you have found your place.

The Opportunity

We are on the hunt for a sharp, driven Sales Development Representative (SDR) to spark new conversations and uncover business opportunities that lead to real impact.

You will be the first point of contact in our sales engine - running outbound campaigns, qualifying leads, and booking meetings that matter. You will partner with sales and marketing to fine-tune messaging, experiment with outreach strategies and build a healthy pipeline of high-potential prospects.

If you love the chase, think like a problem solver, and want to grow with a high-performing team - this is your next move.

What You'll Do

Own outbound prospecting via phone, email, LinkedIn and more - you’ll find the right people and start the right conversations

Qualify inbound leads and route them to the right sales experts

Book quality meetings with decision-makers in key accounts

Collaborate with marketing on messaging, campaigns and lead nurturing

Use tools like HubSpot, LinkedIn Sales Navigator and intent data to work smarter

Track activity, results, and learnings to continually improve outreach and conversion

Stay sharp on our services and the wider tech landscape so you can speak with confidence

Be part of a team that backs you - but gives you the autonomy to succeed

Requirements

2+ years in sales development or lead generation, ideally in B2B tech or IT

Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level IT services and solutions, and driving interest in continued discussion with sales team members.

Experience using CRMs and prospecting tools (e.g. HubSpot, LinkedIn Sales Nav)

Strong verbal and written communication skills - you're confident and clear

Ability to work independently and as part of a team

Bachelor’s degree in business or related field

Self-starter mentality - you don’t wait to be told, you make things happen

Ability to connect with senior stakeholders and build trust quickly

Resilience - you know how to keep going, even when it’s tough

Bonus points if you’ve worked with an IT integrator, MSP or vendor

Benefits

We are serious about culture - and it’s not just lip service. Here’s what you can expect:

Support to grow - structured onboarding, mentoring, and career development

Flexibility - hybrid working and the tools to do your best work anywhere

A respected name - we’ve got the creds, the awards, and the backing of Infosys

A place where you’re seen - we celebrate wins, recognise effort, and value diverse perspectives

Events, training, team days - because connection fuels success

Real earning potential - great commission structure

Ready to Make Your Mark?

We are THE MISSING LINK between where you are and where you want to be.