Sales Coordinator

The SunRice Group is an Australian ASX-listed branded food group, comprising multiple businesses, assets and operations across Australia, New Zealand, the Middle East, the United States, The Pacific Islands and Asia. SunRice was built by the Australian rice industry over many decades and today is one of Australia’s leading branded food exporters, with approximately 2,000 employees and operations in 11 countries.

SunRice is a great place to work, providing a real opportunity for passionate people to make a difference.

About the role

An exciting opportunity for a Sales Coordinator to join our Independents team. This role plays a key part in supporting our sales team and distributor partners, ensuring promotions run smoothly, claims are processed accurately, and customers receive a great experience.

It’s a varied, hands-on role with a strong administrative focus - perfect for someone who enjoys working across systems, juggling priorities, and being at the centre of team activity. You’ll work closely with National Account Managers, customer service, supply, and finance teams to help drive execution and keep everything running smoothly.

We’re open to candidates from a range of backgrounds - whether you’re a seasoned administrator looking for your next challenge, or someone wanting to take a first step into a sales or FMCG environment. You’ll be part of a supportive, collaborative team where you can develop your skills and grow your career.

Key responsibilities will include:

Supporting the sales team and NAMs with day-to-day administration and coordination

Managing and processing claims and rebates, ensuring accuracy and timely payment

Reconciling claims against accruals and identifying discrepancies

Working across systems including SAP, IBP, and customer portals

Supporting forecasting activities and assisting with demand planning cycles

Maintaining promotional portals and ensuring promotions are loaded correctly

Working closely with customer service to track and chase orders and resolve issues

Supporting distributor and customer relationships to ensure smooth order fulfilment

Preparing reports, working in Excel, and maintaining accurate data

Identifying opportunities to improve processes and efficiency

About You

You’re organised, proactive, and enjoy getting things done. You’re comfortable working in a fast-paced environment, managing competing priorities, and maintaining strong attention to detail.

You don’t need to tick every box - we’re looking for attitude and potential as much as experience.

You will bring:

Strong administrative and organisational skills with excellent attention to detail

Confidence working with systems such as Excel (intermediate level), with exposure to SAP or IBP a bonus

A proactive mindset and the ability to navigate ambiguity and changing priorities

Strong communication skills and the ability to build positive working relationships

A team-first attitude and willingness to support others

An interest in sales, customer service, or FMCG (experience is welcome but not essential)

Experience in admin, customer service, finance support or similar - or a strong desire to learn and grow in this space

What’s in it for you

At SunRice Group, we believe great work starts with feeling supported, valued and inspired. When you join our team, you’ll enjoy a range of benefits designed to support your wellbeing, growth and everyday life.

SunRice Product Allowance: Take home a taste of what we do best. You’ll receive a weekly allowance of SunRice Group products, so you can enjoy and share the food we’re proud to make.

Leave: Enjoy competitive leave benefits, including volunteer leave and the option to purchase additional leave when you need extra flexibility.

Wellness Reimbursement: Your wellbeing matters. Twice a year, you’ll be reimbursed for fitness memberships or other health and wellbeing initiatives that help you feel your best

All correspondence will be dealt with in strict confidence.