Senior Infrastructure Business Analyst

What’s the role?

The Technical Business Analyst (Infrastructure) plays a key role in bridging stakeholders and delivery teams, translating complex business and technical requirements and processes into clear, implementable solutions across mainframe infrastructure and platform initiatives, ensuring outcomes are aligned to enterprise standards and delivered effectively within large-scale environments.

Lead the elicitation, analysis and documentation of requirements across mainframe infrastructure platform

Translate existing business processes and technical needs into clear functional and non-functional requirements for the solution designers and delivery teams

Define current and future state capabilities, including infrastructure processes, operating models, and system interactions

Capture and document requirements, working closely with mainframe delivery and operation teams to ensure alignment

Partner with stakeholders to ensure solutions are compliant and aligned to enterprise standards while supporting successful delivery outcomes

What do I need?

Proven experience as a Technical Business Analyst within infrastructure, platform or enterprise technology environments

Strong ability to drive, manage and control meetings

Strong ability to capture and translate business and technical requirements into clear, actionable outcomes

A good understanding of infrastructure concepts, integrations and enterprise platforms

Strong analytical and problem-solving skills, with a structured approach to requirements and delivery support

Ability to work autonomously while collaborating effectively with cross-functional teams in an Agile environment

Experience working across large-scale, complex programs with multiple stakeholders and competing priorities

An understanding of mainframe terminology

Our Promise to You

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!

Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.

Tailored learning and development opportunities to help your grow your career within the bank.

Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.