Import Specialist (Unfilled)
About the role
Department / Division : Operations Dept / Finance & Operations Division
Country / Location: Japan / Chiba
Reporting to : Manager, Import
Dotted Line: none
None Number of reports : None / Indirect: none
Job Mission:
Facilitate efficient import and export operations for CHANEL products and materials by managing logistics, supporting systems, and collaborating across teams.
Key Responsibilities:
Arrangement and management of import/export operations for CHANEL products, promotional items, and other special request goods
Daily data entry and operations using the ERP system (Microsoft AX)
Training and support for temporary staff within the team
Handling troubles such as damage or mis-deliveries during international transportation
Application to the Ministry of Economy, Trade and Industry for leather shoe tariff quotas and progress management of their use
Coordination and collaboration with Global Logistics team (re-invoice processing, handling international transportation issues, promoting transport efficiency, reporting, and participation in various projects)
Support for import/export of goods used in business department events and campaigns (including ATA Carnet operations)
Coordination with freight forwarders (management of transportation services, conducting regular business reviews, management of EU-Japan EPA application)
Coordination with IT department and external system integrators, involving IT projects, and system maintenance/management (including RPA)
Participation in global freight forwarder bidding projects (every 5 years)
Key Requirements:
Academic / Professional Qualifications
University graduates preferred
Work Experience
More than 5 years of practical experience in trade operations (including at least 2 years of leadership experience)
Experience in data entry and operations using ERP systems
Experience in labor management, work guidance, and training of temporary staff
Native level Japanese and business level or higher English proficiency (reading, writing, conversation)
Experience participating in global projects
Preferred Experience
Trade operation experience in luxury brands, fashion, or cosmetics industries
User experience with IT systems (including requirements definition and communication with external system integrators)
Experience as a team leader
Required Competencies
Strategic thinking and analytical skills
Decision-making, negotiation, and coordination skills
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