VP of Operations

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including leaders such as Pfizer, Biogen, Harvard, MIT, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are looking for an experienced and driven Vice President of Operations to serve as a strategic partner to the CEO and lead operational excellence across the organization. This individual will play a critical role in driving operation excellence across departments, implementing scalable improvements in work processes, and leveraging automation and AI-driven tools to drive productivity, efficiency and organizational performance.

Responsibilities

Lead and optimize operational processes across multiple departments to improve efficiency, scalability, and organizational performance

Review and assess workflows across operations, identify inefficiencies and implement AI-powered tools and automation solutions to optimize workflows and productivity

Build and own the business analytics function, establishing KPIs, dashboards, and executive reporting systems that provide actionable insights

Lead enterprise-wide operational initiatives and special projects that support company growth, operational scalability, and market expansion

Serve as an operational partner to the CEO, helping translate strategic priorities into execution plans and measurable outcomes

Requirements

A Bachelor’s degree

10+ years of experience in technology and business operations, with a strong track record of delivering operational excellence. EdTech experience is a plus!

8+ years of management experience, including leading large, cross functional teams of 20+ members

Demonstrated success implementing AI, automation, and technology solutions that deliver measurable business impact

Strong expertise in business intelligence, analytics, KPI development, dashboard creation, and executive reporting

Experience partnering directly with CEO and senior leadership teams on strategic and operational initiatives

Experience in fast-growing, international organizations

Proven ability to influence and drive execution across all levels of the organization

Highly proactive, detail-oriented, and results-driven

Benefits

A competitive compensation.

Your work will directly impact STEM teaching and learning.

Opportunity to work with global teams and in an environment that promotes innovation and collaboration.

Our strong promotion from within culture draws a clear path to advance your career with us.