Services Field Sales Representative II
Skills
About the role
Job Description:
Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.
Designation: Deputy Manager / Manager – Filed Services - Madurai
Experience Range: 3-7 Years
Key Responsibilities/Deliverables:
Handling of branch warranty/post warranty complaints of all the LK Products
Achieving Revenue Targets of Spares/Recurring Business and ASC ACB Spare Business
Improving customer touch points by means of conducting Unsolicited Service Campaigns/Firstserve/In Plant Training Programs
Improving the Effectiveness & Efficiency of Customer Experience of Madurai Branch (Call Closure Time, Net Satisfaction Score etc)
inculcating safety culture within Team & partners to ensure zero accidents
Co-ordinating with cross functions on improving product quality (Design/Quality/Sales/BD) based on field Input
Functional Competencies:
Knowledge on LV/MV Switchgear & IA products
Vendor Management/ Experience in service sales(Spares/AMC/OMC etc..)
Working knowledge of MS office
Working knowledge of CRM platforms like SAP, SFDC preferred
Behavioural Competencies:
Inter personnel Skill
Presentation skill
Communication skill
Critical Skills Required:
Knowledge on LV/MV Switchgears along with IA products, good communication skills to handle customers (Internal & External), Electrical Safety
(External) English Qualifications:
Educational Qualification:
Diploma/ B.E/ B.Tech – Electrical
Local Benefits (English):
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.
Country-specific programs and initiatives may be available.
(External) English Company Boiler Plate:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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