Senior Software Engineer II

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team creates flexible merchant platforms to acquire, bill, pay, service and foster innovation, while enabling a payments ecosystem to connect and authenticate parties seamlessly and securely.

American Express Global Payment Network authorizes and processes all of the company’s customer card transactions. It is the critical back bone for this processing and operates in a near real-time, low-latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.

As a Senior Engineer, you will be a hands-on engineer building highly available and scalable distributed system on the cloud that contribute and drive our Global Card Network platform. Your primary responsibility is to design and develop capabilities for our next generation distributed transaction platform, supporting Amex card transactions while leading a team of engineers in Agile teams. You will work closely with other Senior Engineers, Product Owners and architects to achieve your goals.

Computer Science / Information Systems degree, or equivalent with min 12+ years of professional work experience.

Strong implementation experience using object-oriented languages like C/C++, Java or Go (Java Preferred). Keen understanding of how to build highly performant systems with such languages.

Strong coding skills and fundamentals with hands on experience in building distributed micro-service systems, experience with Service Mesh products/frameworks like such as Envoy, Linkerd, Istio, gRPC/ProtoBuf; Business Rule Management experience with tools such as Drools. Experience developing and maintaining distributed, elastic micro-service applications that self-heal in the event of failures.

Distributed System Management/tracing and monitoring such as Zipkin/Jaeger, ELK Stack, Grafana Prometheus

Have experience in designing and building Cloud native applications. Experience in cloud platforms like Docker, Kubernetes, OpenShift are a plus.

Experience in using NoSQL databases and distributed messaging systems such as Redis, Kafka, Couchbase, Cassandra in the context of low latency and high transaction volume systems.

Experience in building Restful APIs, with Event Driven and Reactive programming.

Have hands-on experience in building and delivering large scale enterprise systems/products. Implemented critical aspects of such systems and have supported them in production environment

Keen awareness of concerns in massively distributed systems and effective solutions.

Experience working in DevOps teams and Scrums.

Hands on experience using Jenkins, Git, Stash. Previous Continuous Integration (CICD) experience is a plus.

Ability to learn and deep dive into new technology and business domains, question status quo & think outside of the box.

Have excellent written and verbal communications skills. Create and deliver effective presentations to Senior Leadership.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.