Principal Commercial Sales Enablement Partner, EMEA

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

Principal Sales Enablement Partner, EMEA Commercial

Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and Customer Success Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo's long-term strategy. Our team is growing and we are currently looking for a Principal Enablement Partner to partner with our EMEA Sales Org. You will be a strategic advisor to sales leadership and responsible for building the enablement strategy to empower their growth and achieve results.

As our strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the EMEA Commercial Sales Organisation as your end customer. Your goal is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth. To succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC & BANT, to the day to day life of a seller or sales manager. You have experience building strategic enablement programmes and can switch from project manager to facilitator as needed.

How you'll make a difference:

Own the enablement strategy and roadmap for the EMEA sales organization.

Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding.

Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond.

Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.

Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.

Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management.

Deliver sessions focused on key EMEA processes and skills such as discovery, demo, negotiation, deal execution.

Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers

Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.

Measure and report on enablement success metrics and draw insights from data.

Regularly present and align on project plans, strategies, and updates to Sales Leadership.

Who you are:

Experience in Sales/ GTM Enablement at a high-growth global tech company.

Experience working as the EMEA representative within a global organization with deep understanding of the diverse markets across the EMEA region.

Experience designing engaging workshops and delivering presentations. Talent for driving process improvement, operational excellence, and creative problem solving.

Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects.

Deep understanding of Sales dynamics, with demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.

Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.

Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.

Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.

Self-motivated and proactive mindset, taking initiative without requiring external motivation. Comfortability and confidence in an ambiguous environment

Additional language skills is a nice to have (French or German)

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.