Supervisor Cargo Services

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

JOB SUMMARY

Assist and implement excellent customer service within the station and supervise work assignments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supervise/control staff assignment, reporting and absences

Control of staff overtime and compensation management

Maintain applicable safety and quality standards

Maintain, up-date company’s and customer manuals and documentation

Keep up to-date with local emergency plan

Maintain good relations with customers and airport authorities

Report any irregularity and take appropriate action

Attend and contribute to internal meetings

Comply with company’s Standard Operating Procedures (SOP) and policies

All other duties as assigned

Acting as deputy to the Cargo Handling Manager in his/her absence

YOUR PROFILE

High school diploma or GED equivalent

Minimum of 2 years leadership experience

Ability to deal with conflicts

Strong oral and written communication skills

Ability to work under pressure

Customer focus and quality awareness

High standards in quality and service level agreements

Must be able to work flexible working hours

What we offer

Excellent workplace environment

Excellent growth opportunities

Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!