Operations Analyst

Operations Analyst – Chadwicks Group

Location: Naas Road, Clondalkin, Dublin 22

About Us

Chadwicks Group and MacNaughton Blair are market leaders in the builder’s merchanting industry in the Republic of Ireland and Northern Ireland. The core business comprises the Builders Merchants division which main brands include Chadwicks, MacBlair, Cork Builders Providers, Davies and Telfords. In addition, through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heiton Steel, Panelling Centre, Morgans Timber, Proline, Sitetech and HSS in the Republic of Ireland and Woodfloor Warehouse and Doorways in Northern Ireland. Chadwicks Group and MacNaughton Blair are part of the Grafton Group PLC.

The Opportunity / Who We Seek

As the Operations Analyst, you will be the primary point of contact for business intelligence and operational data across our multi-site network. You will turn raw data from our ERP, People, CRM, and Transport systems into actionable insights that drive branch performance, margin protection, and logistical efficiency.

We are looking for a pragmatic problem-solver who can navigate the complexities of data extraction. Your goal is to refine existing processes and provide the deep-dive analysis necessary to impact the bottom line.

Responsibilities:

Performance Reporting: Deliver daily, weekly, and monthly reporting packs to Branch Managers and Regional Directors, ensuring accuracy and timeliness.

Process Optimisation: Use advanced Excel skills to streamline manual workstreams where possible, reducing time-to-delivery and human error within the constraints of current data exports.

Operational Support: Act as the functional lead for our CRM and Transport (Transend) systems, ensuring data integrity and providing technical troubleshooting for field teams.

Insights & Ad-Hoc Analysis: Conduct investigations into sales trends, customer rebates, and transport efficiencies to support strategic decision-making.

Data Presentation: Manage and prepare data within Tableau Cloud and Power BI. You will be responsible for creating intuitive visualisations and dashboards, then distributing these insights to non-technical stakeholders.

Requirements & Key Competencies

High-level expertise in Excel, including Power Query, Pivot Tables and complex formulas.

Experience with Power BI is essential.

Previous experience in Builders Merchant, Retail or Logistics environment is highly preferred.

Excellent communication skills

Experience dealing with stakeholders at all levels.

A high-level of problem solving ability and a ‘can-do’ attitude toward data.

A hands-on approach is required, as well as the ability to multi-task and prioritise tasks.

Benefits & Rewards

Competitive Basic Salary

Bonus

Private Health Care

Pension Scheme

Profit Share Scheme

Colleague Saving Scheme

Colleague Discount

Educational Assistance

Wellness initiatives

Other Standard Benefits