QA Analyst

Position Overview:

Diligent is looking for a talented QA Analyst to improve the quality of Diligent products. The QA Analyst is part of a cross-functional agile team and involved in every step of the software testing life cycle, from planning to releasing the product.

Key Responsibilities

Demonstrates entry level technical capabilities

Ability to complete smaller stories independently, more complex ones with guidance from senior members of the team

Curious and high potential for learning and growing as an engineer.

Understand the process and keep the Flow healthy.

Understands specifications, can draw up test scenarios, create regression test cases and updates test cases as needed.

Executes test cases and analyses test results. Interrogating failed scenarios and accurately record defects following them through to resolution.

Use AI tools to enhance productivity:

Use AI tools to automatically generate test scenarios

Speed up the creation of edge case scenarios that might be overlooked manually.

Use AI to query test results, logs, or bug databases using natural language

Automatically generate or update QA documentation

Required Experience/Skills

0-3 years of experience in Software Testing, preferably testing of Web applications.

Experience in working with bug-tracking systems, and version control systems.

Knowledge of testing methods and technologies, understanding of formal software development processes (SDLC)

Flexible analytical and algorithmic thinking, desire for self-development, persistence in finding solutions, and achieving goals.

Awareness of modern AI-enhanced development tools (e.g., GitHub Copilot, ChatGPT, Cody).

Preferred Experience/Skills

Basic programming or scripting skills.

Automation testing experience / Desire to learn.

Experience with CI/CD

Can-do attitude

ISTQB certification

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients

We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few

We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.

Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.