Senior Talent Acquisition Business Partner

About the Opportunity

At Tools & Hardware Group, we have a clear ambition to be the ‘Best Store in Town’—and a critical part of bringing this to life is building high-performing, customer-focused teams across our Retail and Distribution Centre network.

We are continuing to strengthen our capability across our Tools and Mitre 10 networks, while also bringing recruitment for our Distribution Centre (DC) sites in-house. This role will play a key part in making that happen.

As a Senior Talent Acquisition Partner, you will be responsible for building and embedding a consistent, scalable approach to recruiting Retail and DC talent. You’ll take ownership of attracting and hiring the right people, helping to lay the foundations for how we source, assess and bring great talent into the business.

Working closely with leaders across Tools, Mitre 10 and our DC network, you will partner to uplift hiring capability, provide market insight, and ensure we are bringing in the right talent to deliver on our ambition.

In this Role

Managing full life cycle recruitment across a portfolio of Retail roles, including job briefing, advertising, sourcing, screening, interviewing, offer management and onboarding

Partnering closely with hiring managers to deliver a consistent, fair and effective recruitment process, providing expert guidance on sourcing, assessment and selection strategies

Building and maintaining strong talent pipelines, particularly within the Retail market

Providing market insights and advice to support informed hiring decisions and workforce planning

Championing a positive and engaging candidate experience through timely communication and professionalism

Leveraging systems and technology to deliver efficient and streamlined recruitment processes

Supporting Diversity, Equity and Inclusion initiatives and embedding inclusive hiring practices

Contributing to TA optimisation initiatives, process improvements and wider People & Culture projects

Providing support to the broader TA team during peak periods and leave coverage

What are we looking for?

Strong experience in end-to-end Talent Acquisition, either in-house or agency

Proven experience recruiting within Retail (essential), with the ability to build talent pipelines in this market

Strong stakeholder management skills with the ability to influence and build trusted relationships

Experience using ATS platforms (SuccessFactors preferred) and Microsoft applications

Commercial mindset with the ability to balance speed, quality and candidate experience

Strong organisational skills and ability to manage multiple priorities

High level communication skills, with a professional and engaging approach

Demonstrated ability to handle confidential and sensitive information

Experience that will set you apart

Experience supporting high-volume or multi-site Retail hiring

Ability to proactively source and engage passive candidates

Strong track record of delivering against hiring targets and timelines

Experience working in fast-paced, evolving environments

What’s on offer

We’re proud to offer a workplace that supports your well‑being, growth, and belonging:

️ Extra Leave: Enjoy a 5th week of annual leave, 2 well‑being days, plus 1 volunteer day annually Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender‑neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

At Total Tools & Hardware Group (Part of Metcash), we’re more than just a group of hardware and tool retailers — we’re a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company‑owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it’s trade‑quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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