Social and Innovation Account Manager
About the role
Social & Innovation Account Manager
Melbourne CBD | Full-time permanent
Reporting to: Social & Innovation Account Director
About the Role
OM Content is looking for a Social & Innovation Account Manager.
A high-performing, dynamic specialist team, focused on delivering innovative, integrated and culturally relevant content solutions that drive business growth. We operate at the intersection of media, creativity and culture, transforming audience insight, platform trends and social innovation into impactful campaigns.
In this role, you'll be the engine room of end-to-end social and innovation projects, champion Creo, develop team members, deepen client partnerships and deliver bold, insight-led thinking across paid, owned and earned ecosystems.
Key Responsibilities
Manage end-to-end social and content-led campaigns from briefing to execution and reporting
Develop insight-led responses to client briefs using social trends, platform knowledge and audience insights
Coordinate cross-functional teams including planners, media partners, and creators
Lead campaign implementation and ensure projects are delivered on time and within scope
Manage client communication including WIPs, updates and recommendations
Analyse campaign performance and deliver clear post-campaign reporting and learnings
Identify emerging trends, content ideas and innovation opportunities for clients
Support financial processes including scopes, budgets and project tracking
What We're Looking For
3-5 years' experience in social media, content, influencer marketing, or integrated campaigns
Strong project management and organisational skills
Experience managing multiple campaigns and stakeholders simultaneously
Excellent communication and presentation skills
A proactive and solutions-focused mindset
Strong understanding of social platforms, trends and creator ecosystems
Curiosity, creativity and a passion for innovative marketing
Why Join OM Content?
Work within one of OM's most creative and forward-thinking teams
Collaborate with leading Australian brands and high-profile campaigns
Shape the evolution of social and innovation within a major media agency
Access ongoing training, certifications and career development opportunities
Be part of a culture that values creativity, inclusivity and growth
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