Operations Supervisor - Distribution Centre

Description:

We’re looking for an Operations Supervisor to lead our eCommerce and retail store replenishment. This is a full-time, Monday–Friday 9–5 role, focused on accuracy, efficiency, team leadership, and continuous improvement.

At LSKD, our Operations Team exists to get our amazing products into the hands of our community in the most optimised and efficient way possible. We enhance productivity and ensure the smooth running of the distribution centre, all while inspiring our team and community to be 1% Better Every Day.

The Perks

Access to our on site gym + group fitness sessions to join week to week!

Professional development opportunities including workshops, coaching, and access to our LSKD book library

Team discounts on LSKD gear and exclusive partner perks

Access to wellbeing support through our Employee Assistance Program

Top-tier paid parental leave program

Be part of a brand that values creativity, innovation, culture and community, and inspires people to be 1% Better Every Day

The opportunity to build your career with one of Australia’s fastest growing brand

Work from our Loganholme HQ alongside a passionate and driven team

The Gig

You will be responsible for maintaining stock accuracy and ensuring the seamless flow of outbound operations across our fashion eCommerce platform and retail stores. You’ll analyse data, investigate discrepancies, conduct system audits, implement loss prevention strategies, and lead a high-performing team to deliver exceptional results.

What will you be responsible for?

Order Fulfilling & Shipping

Oversee picking, packing, and shipping for, retail store replenishments, online customer orders, internal event materials

Ensure all shipments meet quality standards and SLAs

Maintain availability of all consumables and tools required for efficient operations

Team Leadership & Management

Lead and develop outbound associates and Team Leaders

Create weekly labour plans based on forecasted and actual volumes.

Foster a positive, accountable, and safe work environment

Ensure no LTIs (Lost Time Injuries) due to training, process, or environment gaps

Ensure all team members are signed off on relevant SOPs and policies

Process Optimisation

Continuously improve outbound processes for, accuracy, speed, cost efficiency

Implement best practices for inventory handling, packing standards, and shipping procedures.

Ensure compliance with safety and quality standards.

Collaboration & Communication

Work closely with inventory, customer service, retail, and event teams.

Develop and maintain clear SLAs across departments.

Prioritise urgent shipments and resolve order discrepancies quickly.

Performance & Reporting

Track and report on KPIs including, order cycle time, shipping accuracy, productivity targets

Identify trends and opportunities for improvement.

Track team time accurately via timesheets or TAS forms.

Proactively performance manage based on output, culture, and behaviour.

What You’ll Bring

Strong experience in warehouse or distribution centre operations (eCommerce preferred)

Proven leadership and people management capability

Strong analytical and problem-solving skills

Proficiency in Microsoft Office Suite

Exceptional organisational and time management skills

Excellent interpersonal and communication skills

A mindset focused on continuous improvement and accountability

Why Join Team LSKD?

You’ll join a high-performance team that values growth, ownership, and integrity. This is an opportunity to lead a critical function in a fast-growing brand, drive meaningful impact, and develop your leadership capability in an environment that challenges you to be 1% better every day.

So what do you need to get the gig? Turn this application upside down; blow it out of the water and show us why you want to be part of Australia's fastest growing activewear brand!