Regional Operations Manager - South Tasmania
About the role
Regional Operations Manager
Tasmania - South | Multi-site role
Permanent | Leadership opportunity
About the Role
We’re looking for an experienced Regional Operations Manager to lead and drive performance across multiple stores in Tasmania.
In this critical leadership role, you’ll be responsible for delivering strong commercial results, operational excellence, and an exceptional customer experience, while coaching and developing Store Managers to build high-performing teams.
You’ll play a key role in translating strategy into execution, ensuring consistent standards across all locations and fostering a culture of accountability, safety, and continuous improvement.
What You’ll Be Doing
✅ Commercial & Financial Performance
Deliver regional sales, margin and profitability targets
Drive labour efficiency, cost control, and inventory discipline
Analyse performance trends and implement improvement strategies
✅ Leadership & Talent Development
Lead, coach and develop Store Managers
Build leadership capability through regular feedback and development planning
Identify and grow talent across the region
✅ Store Operations & Compliance
Ensure stores operate safely, legally and in line with company standards
Maintain strong execution of operational processes and systems
Manage risk, audit readiness and compliance requirements
✅ Customer Experience & Brand Standards
Deliver a consistent, high-quality customer experience across all stores
Embed strong retail operating rhythms supporting service and presentation
Drive improvements based on customer feedback and insights
✅ Performance Management
Set clear expectations and hold leaders accountable for results
Conduct store reviews and capability assessments
Address underperformance and recognise high performance
✅ Stakeholder Collaboration
Partner with cross-functional teams (People & Culture, Finance, Supply Chain)
Contribute insights and support strategic initiatives across the business
What You’ll Bring
Skills & Capabilities
Strong commercial acumen and multi-site leadership experience
Proven ability to coach and develop high-performing teams
Experience managing operational performance across multiple locations
Strong communication and stakeholder management skills
Experience
Senior leadership experience within retail or a multi-site environment (ideally in hardware/trade)
Track record of driving sales, margin, cost control and operational outcomes
Experience leading Store Managers or equivalent leaders
Exposure to compliance-driven environments including WHS and IR
Why Join Us?
️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredite
Ready to Apply?
If you’re a passionate retail leader who thrives on driving performance and building capability, we’d love to hear from you.
#INHT #LI-KB1
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