Workplace Lead

ABOUT TALON.ONE:

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.

Today, over 250 of the world's most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.

ABOUT THE ROLE:

We are looking for a strategic and experienced Workplace Lead to own and evolve how Talon.One's 300+ employee workforce connects and collaborates. Based in Berlin and reporting to our CHRO, you will shape our physical and digital workplace experience across both our Berlin HQ and our globally distributed workforce. This is a role with direct people leadership, sitting at the intersection of operations, strategy, and employee experience.

This is a full-time role based out of our Berlin office.

ABOUT THE ROLE:

You will be part of our broader People & Culture team and will lead our Office Manager, who oversees the day-to-day running of our Berlin office. Together, your team is responsible for the quality of the employee experience across every touchpoint: how our office functions, how our teams gather, and how our global community stays connected and engaged.

Talon.One operates a hybrid working model, with the majority of our team based in Berlin and more than 100 employees across APAC and AMER. As our team grows, this role will be critical in ensuring our workplace infrastructure, strategy, and culture scale with it.

ONCE YOU ARE HERE YOU WILL:

Workplace Strategy: Define and execute our global workplace strategy, covering space utilisation, occupancy planning, office experience, and ensuring our environment scales with how our teams work. Lead workplace change initiatives including office moves, and hybrid work evolution

Workplace Operations: Own vendor management, facilities, budgeting, and supplier relationships, maintaining consistent, high-quality day-to-day operations aligned with the health & safety standards

Scalability & Planning: Assess evolving workplace needs as the business grows, conducting market research and developing recommendations to future-proof our office infrastructure

Workplace Design & Improvement Projects: Lead all design enhancements and space adjustments to ensure our offices evolve with changing needs and continue to support teams effectively. This includes renovation projects, implementation of new office concepts, and improvements to existing spaces

Remote Workspaces Management: Manage coworking contracts and relationships across global locations, ensuring our distributed teams can effectively leverage these spaces. You will also ensure global requirements are met and that coworking partners support both local and broader community needs

Digital Workplace: Bridge the experience between Berlin and our remote employees across APAC and AMER. Partner with IT to build a seamless digital workplace so every Talon.One employee can collaborate effectively, regardless of location

Community & Engagement: Design and lead our internal events and engagement programmes, from in-person activations in Berlin to global virtual experiences that keep our distributed team connected to Talon.One's culture

People Leadership: Lead and develop a direct report, setting clear goals and creating the conditions for them to grow

WHAT WE NEED YOU TO BRING TO THE TABLE:

Experience in workplace strategy, including planning for hybrid and flexible working models

Demonstrate a track record of managing complex workplace projects, from vendor and budget management through to space planning and operational delivery

Show experience navigating significant workplace change, such as office transformations, expansions, or similar large-scale projects

Contribute expertise in digital workplace tools and a genuine commitment to creating an equitable experience for hybrid and remote employees

Build strong cross-functional relationships, particularly with IT, Finance, and People teams, to deliver joined-up outcomes

Strong communication skills and the ability to clearly communicate changes, as well as draft a variety of supporting documents for employees throughout the process (policies, manuals, updates)

German language skills are a plus

WHAT'S IN IT FOR YOU:

€1,000 annual learning budget and free German language courses to boost your skills

30 days of annual leave, plus extra paid days for your birthday and moving day

Home office setup budget, a monthly home office allowance

Freedom to work from abroad for up to 90 days worldwide!

Mental health support with nilo.health and a discounted Urban Sports Club membership

20% company subsidy on your pension contributions

Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome

Lease your ideal bike through BusinessBike