AI Experience Engineer

Role Purpose:

Location- Ruddington, Nottinghamshire

Level - Professional

Department - Product R&D

Benefits - Benefits at Ideagen

Salary - To be discussed at next stage

Mazlan is Ideagen’s intelligent workspace, a single AI layer that runs across our products and changes how professionals in regulated industries work.

As an AI Experience Engineer, you will shape the interface people use every day, the workspace where they work with AI agents, review outputs, and complete complex tasks with confidence. This is a frontend‑focused role where AI, product, and design come together and strong delivery matters as much as technical depth.

Responsibilities:

Designing and building the core Mazlan workspace UI, a persistent and session‑aware environment where users interact with AI agents and guided workflows

Creating real‑time interaction patterns such as streaming responses, live agent status, multi‑step reasoning visibility, and clear agent handovers

Developing rich and structured output components that turn AI results into clear and actionable recommendations for regulated environments

Integrating closely with the orchestration platform by consuming streaming events, session context, confidence signals, and agent feedback

Managing complex frontend state so users keep their context even during long‑running or multi‑stage tasks

Building feedback and correction mechanisms that let users confirm, challenge, or redirect AI responses in a structured way

Owning frontend performance and reliability by designing effective loading states, optimistic updates, and graceful error handling

Skills and Experience:

You are a mid to senior frontend engineer with experience delivering production‑grade web applications used by real customers

You work confidently with React and TypeScript and care about architecture, readability, performance, and long‑term maintainability

You have hands‑on experience building real‑time or streaming interfaces and keeping UIs responsive during asynchronous activity

You are comfortable integrating with complex backends using REST, WebSockets, or SSE, and collaborating to shape APIs that support great user experiences

You actively use AI‑assisted development tools such as Claude Code, Cursor, or similar to prototype quickly and iterate at speed

You enjoy working cross‑functionally and collaborating closely with product and AI engineering teams

Experience with AI‑powered interfaces, design systems, or regulated software is beneficial, but curiosity and craft matter most

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

#INDMP

#LI-NOTTINGHAM