Sales & Events Manager

Compensation: $70,000 to $80,000 per year

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Director of Sales - Area Director of Sales or Catering – Regional Director of Sales or Catering

Your Focus

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Maximize revenue by selling all facets of the hotel to previous, current and potential clients.

Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.

Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.

Coordinate various departments' participation in servicing accounts.

Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.

Develop and conduct persuasive verbal sales presentations to prospective clients.

Articulate and leverage the benefits of the hotel to close sales opportunities.

Travel locally to conduct outside calls, promote the hotel and review competition.

Represent the hotel at trade shows.

Follow sustainability guidelines and practices related to HHM’s EarthView program.

Perform other duties as requested by management

Oversee all catering sales, targeted towards existing and new corporate and social markets.

Drive new events and group business through proactive prospecting and lead generation

Qualify and convert inquiries from all channels, including CVENT, Marriott, and direct leads

Lead client engagement through site tours, presentations, and ongoing relationship management

Negotiate contracts and manage the full RFP process with a focus on profitable outcomes

Oversee events from initial inquiry through execution and final billing

Provide clear reporting on pipeline, production, and sales activity

Develop BEOs, floor plans, and event proposals in partnership with internal teams

Collaborate closely with Revenue Management to ensure timely, strategic responses

Manage function space inventory and optimize pricing and utilization

Coordinate with operations, F&B, and external vendors to deliver seamless events

Your Background and Skills

Associate’s or Bachelor’s degree in Hospitality or related industry preferred.

Proven track record in sales required and previous hospitality sales experience preferred.

2–3+ years of experience in event, group sales, or catering within hospitality

Experience in a comparable market preferred

Strong understanding of event operations, F&B, and space optimization

Proven ability to manage multiple events and priorities in a fast-paced environment

Excellent communication, organization, and client-facing skills

Experience with Fosse, CVENT, Salesforce, and Microsoft Office; Canva a plus

Flexible schedule with the ability to support events as needed

Work Environment and Context

Work schedule varies and may include occasionally working on holidays and weekends.

Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It