Customer Service and Distribution Leader

BU3 Lifecycle and Mobility

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Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.

MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility

MAHLE Lifecycle and Mobility is the business unit specialized in spare parts and services for the aftermarket.

It leverages expertise from original equipment series production for its established product line, along with additional competence in electrification and digitalization, supplying partners in trade, auto parts stores, and engine repair workshops.

Products developed by the MAHLE Service Solutions business segment for workshop equipment, as well as comprehensive services and tailored training offerings, complete the portfolio.

Your Responsibilities

Lead the Customer Service and Distribution areas, ensuring excellence in sales order management, from order entry to customer delivery;

Ensure that transportation, warehousing, and cargo handling operations are carried out safely, with quality, competitiveness, and compliance, supporting sustainable business growth and the achievement of strategic objectives;

Ensure execution of the department’s Strategic Plan, meeting revenue, expense, and investment targets through efficient planning of resources and operational needs;

Lead order backlog planning and monitoring, working closely with Commercial, Operations, and Logistics teams to ensure invoicing meets deadlines and targets;

Identify, develop, and implement innovation, automation, and digital transformation initiatives, seeking continuous improvement in customer service, distribution, and logistics processes;

Structure, implement, and monitor performance indicators (KPIs), promoting data-driven management and results-based decision-making;

Monitor and control transportation operations, ensuring compliance with internal procedures, legal requirements, agreed deadlines, and service levels;

Lead logistics optimization projects, cost reduction, and productivity improvement, identifying continuous improvement opportunities in distribution processes;

Lead, develop, and engage the team, being responsible for performance management, training, feedback, personnel movements, and all people management processes, in compliance with company policies and applicable legislation.

Your Experience & Qualifications

Bachelor’s degree in Business Administration, Production Engineering, or related fields;

Experience in Customer Service, Logistics, Distribution, and Transportation;

Experience with logistics KPIs, transportation management, and logistics projects;

Knowledge of export processes is a plus;

Experience in team management and people development;

Advanced English;

At least 24 months in the same role within MAHLE;

Availability to work on-site in Limeira – SP.

What We Offer

A collaborative environment working on interesting tasks, along with opportunities for personal and career development.

We encourage you to apply even if you do not meet all requirements. You may be the right candidate for this or other roles!

After receiving your online application, we will screen resumes based on the required profile. You may then be contacted by HR for a brief conversation, followed by an interview with the hiring manager (via video or in person).

This position is part of the Friends for MAHLE program — help us by referring a friend!

#DiversityMatters

Our inclusive culture welcomes applications from people of all social, religious, and ethnic backgrounds, individuals with physical and mental disabilities, diverse gender identities, and neurodivergent individuals.

Do you have any questions?

Please use the email address only if you have any questions. To apply, use the “apply” button and complete the application form. Any résumé sent by email will not be processed.

BR

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Facts about the jobEntry level: Experienced hires

Part- / Full-time: Full Time

Functional area: Logistics

Department: BU3 Lifecycle and Mobility

Location:

Limeira, BR

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Company: MAHLE Metal Leve (BR)

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Closing date for applications

Don't waste any time, apply while the position is online.

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Your future at MAHLE

As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.

Shape the future with us.

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