AEM Operations Engineer

We’re looking for a AEM Operations Engineer to join our Core engineering team in Noida.

Working at Taazaa involves engaging with cutting-edge technology and innovative software solutions in a collaborative environment. We emphasize on continuous professional growth, offering workshops and training. Our employees often interact with clients to tailor solutions to business needs, working on diverse projects across industries. We promote work-life balance with flexible hours and remote options, fostering a supportive and inclusive culture. Competitive salaries, health benefits, and various perks further enhance the work experience.

Looking ahead, we aim to our technological capabilities and market reach, investing in advanced technologies and expanding our service offerings. We plan to deepen our expertise in AI and machine learning, enhance our cloud services, and continue fostering a culture of innovation and excellence. Taazaa is committed to staying at the forefront of technology trends, ensuring it delivers impactful and transformative solutions for its clients.

About the Role

We are looking for an AEM Operations Engineer to join our Adobe Practice. You will be the go-to person for keeping AEM environments healthy, stable, and running smoothly for one of our key enterprise clients. This is a hands-on platform ops role with direct client interaction, so you need to be as comfortable on a call with stakeholders as you are in the AEM console.

What You'll Do

Own day-to-day operations of AEM environments (Author, Publish, Dispatcher) on Adobe Cloud

Monitor system health, respond to incidents, and drive resolution with minimal downtime

Manage deployments, releases, and environment promotions across Dev, QA, Stage, and Production

Handle replication agents, workflow queues, OSGi configurations, and package management

Work closely with the client to understand operational needs and provide timely updates

Coordinate with content, development, and infrastructure teams to resolve issues

Set up and maintain AEM Dispatcher rules and caching configurations

Support AEM Assets / DAM operations — uploads, renditions, metadata management

Manage user access, permissions, and groups within AEM

Create and maintain runbooks, incident logs, and operational documentation

Proactively identify risks in the environment before they become problems

What We're Looking For

5–6 years of hands-on experience with Adobe Experience Manager

Strong understanding of AEM architecture — Author/Publish/Dispatcher setup

Experience working on AEM as a Cloud Service (AEMaaCS) or Adobe Managed Services (AMS)

Solid understanding of AEM Sites, AEM Assets, and DAM workflows

Good grasp of OSGi framework, Sling, and JCR concepts

Experience with deployment pipelines and release management in AEM

Comfortable managing Dispatcher configurations and cache invalidation

Strong communication skills — this role involves direct client interaction

Ability to write clear incident reports, RCAs, and operational docs

Knowledge of Adobe Guides / DITA is highly desirable

Good to Have

Exposure to CI/CD tools like Jenkins or Azure DevOps

Basic knowledge of Docker or Kubernetes

Experience with monitoring tools like Splunk, Dynatrace, or New Relic

Familiarity with CDN tools like Fastly or Akamai

Adobe certifications

Behavioural:

Here are five essential behavioural skills a Technical Architect should possess:

Effective Communication: Clearly and concisely convey ideas, requirements, and feedback to team members, stakeholders, and clients, fostering an environment of open dialogue and mutual understanding.

Leadership and Mentorship: Inspire and guide the development team, providing support and encouragement, while promoting a culture of continuous learning and improvement.

Problem-Solving Attitude: Approach challenges with a proactive mindset, quickly identifying issues and developing innovative solutions to overcome obstacles.

Collaboration and Teamwork: Work well within a team, encouraging collaboration and valuing diverse perspectives to achieve common goals and deliver high-quality results.

Adaptability and Flexibility: Stay adaptable in a fast-paced, dynamic environment, effectively managing changing priorities and requirements while maintaining focus on project objectives.

Why Join Us

Work on a high-visibility enterprise account

Be part of a growing Adobe Practice COE

Hybrid work culture out of Noida