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Business Metrics Analyst

DHL

ITonsitePosted Jun 17, 2026

Skills

azure

About the role

.BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain has the opportunity for you.

At DHL Supply Chain, we believe in delivering excellence every day.

We are currently looking for a Business Metrics Analyst to join our OPEX (Operational Excellence) Team, a key task force driving performance and innovation across the organization.

About the Role

As part of the Performance Management department, this role is integral to shaping a broader and more advanced approach to business metrics within DHL Supply Chain.

You will play a key role in developing tools, KPIs, and analytical frameworks that enhance business performance, support decision-making, and drive operational efficiency—ultimately improving the service we deliver to our customers.

Acting as a bridge between Operations, IT, and business stakeholders, you will contribute to digital transformation initiatives and ensure that business requirements are translated into impactful analytical solutions.

Key Responsibilities

Deliver timely and accurate reports and dashboards for both internal and external stakeholders

Develop and maintain KPI dashboards (internal & external customer focus)

Design and build reports using Power BI and DAX

Support the development and maintenance of Azure / Power BI databases

Drive automation and simplification of reporting processes

Contribute to operational and contractual reporting within cross-functional projects

Analyze business processes and identify opportunities for performance improvement and optimization

Requirements

Degree in Economics, Engineering, or Computer Science

At least 2 years of experience in a similar role, data analysis, or predictive modelling

Strong knowledge of: SQL, Power BI (including DAX) Data modelling and analytics tools

Solid understanding of analytical methods and performance measurement systems

Fluency in English

Strong focus on continuous improvement and innovation

Ability to translate business needs into data-driven solutions

Salary range: €35,000 – €40,000 gross per year

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