Inside Account Manager

Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:

Drive Sales Growth

Identify new sales opportunities through proactive outbound and inbound activities such as calls, emails, and lead follow‑ups.

Grow business from both new and existing customers through up‑selling and cross‑selling.

Manage the Full Sales Cycle

Support and coordinate the entire sales cycle, from pre‑sales discussions, complex quoting, demo organization, closing business, and organizing post-sales support.

Assist in preparing commercial offers, tender responses, quotes, and order bookings.

Maintain accurate customer and sales data within CRM/customer databases.

Build and Maintain Customer Relationships

Interpret customer needs and develop long‑lasting partnerships by providing strong product knowledge and tailored recommendations.

Answer customer queries, provide product/service information, and resolve concerns via phone and email communication.

Product & Technical Engagement

Explain, demonstrate, and discuss technical functions and features of Keysight’s solutions, often involving complex and scientific instrumentation (e.g. Oscilloscopes, Spectrum analyzers, Network Analyzers, RF Generators).

Stay up‑to‑date with product information, competitive offerings, and industry developments.

Collaboration with Field Sales & Internal Teams

Work closely with assigned Account Managers to support territory planning and customer strategy.

Liaise with internal and external partners to drive business development and funnel generation.

Administrative & Reporting Duties

Handle key administrative tasks including quote preparation, database updates, project‑based reporting, and support documentation.

Continuously research and maintain a database of prospects and new leads.

Qualifications:

Degree in Engineering (e.g. Electrical, Electronic, Communications, Physics or similar).

Equivalent technical qualification/experienceExperience & Skills

Strong interest in technology, technical sales, and customer engagement

Ability to quickly learn and explain complex technical products and solutions

Excellent communication, organization, and relationship-building skills

Previous experience in sales, customer-facing roles, or technical support is beneficial but not essential