SOFTWARE ENGINEER MANAGER

Position Purpose:

As a Software Engineer Manager, you will be given a chance to contribute to the products we create and help grow the next generation of engineering talent.

In addition, you will be given the chance to work with our most strategic vendors to ensure that 3rd party tools and applications are readily available to all product teams that are interested in using them.

Key Responsibilities:

30% Delivery & Execution:

Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions

Documents, reviews and ensures that all quality and change control standards are met

Writes custom code or scripts to automate infrastructure, monitoring services, and test cases

Works with vendors and partners for the successful implementation of critical tooling and platforms

Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment

Evaluates new technologies for adoption across the enterprise

Participates in and leads review board sessions to drive consistency across the enterprise

Fills in on product teams for engineers who are out of the office

10% Support & Enablement:

Fields questions from engineers, product teams, or support teams

Monitors tools and participates in conversations to encourage collaboration across product teams

Provides application support for software running in production

Acts as a technical escalation point for the engineers on the team

50% People:

Provides leadership, mentoring, and coaching to Software Engineers

Attracts, retains, and develops top talent to build a world class Software Engineering Team

Conducts annual and mid-year reviews by reviewing individual development plans and team feedback

Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests

Acts as a proponent of modern software development practices

Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams

Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)

10% Learning:

Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations

Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems

Direct Manager/Direct Reports:

Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.

Travel Requirements:

Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Mastery of an object oriented programming language (preferably Java)

Must be legally permitted to work in the United States

Preferred Qualifications:

5-7 years of relevant work experience

Mastery of a modern scripting language (preferably Python)

Mastery of a modern web application framework such as Ruby on Rails, Spring MVC, and Node.js

Mastery of writing SQL queries against a relational database

Mastery of modern product development processes and pipelines

Proficient in effective troubleshooting and issue resolution techniques

Proficient in effective system monitoring and log analysis techniques

Capable of understanding complicated systems quickly

Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting

Experience managing and growing team members in a professional setting

Experience balancing workloads across teams

Experience managing vendor relationships

Experience with translating high level strategy to tactical execution

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

5

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs

Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders

Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals

Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Develops Talent: Developing people to meet both their career goals and the organization's goals

Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives

Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action

Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations