Sales Specialist(International Reactive Sales)/Japanese Speaker

Additional Information

Job Number26073522

Job CategorySales & Marketing

Location1-9 Maihama, Urayasu, Chiba, Japan, 279-0031

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

The Lead Catcher – International Reactive Sales manages and qualifies incoming international RFPs and inquiries, ensuring timely responses and alignment with the hotel’s commercial strategy. The role supports the International Proactive Sales Team by identifying revenue opportunities and coordinating internal follow-up to maximize conversion.

Key Responsibilities

Review and qualify all incoming international leads and RFPs

Check availability and align with Revenue Management on pricing strategy

Support prepare and send proposals in a timely and professional manner

Responsible for handling room-only group inquiries

Evaluate business potential (room nights, ADR, seasonality impact)

Distribute qualified leads to the appropriate Sales Manager

Track lead status support follow-up strategy

Support follow-up and conversion strategy

Provide regular reporting on pipeline and performance

Key Competencies

Strong commercial and revenue-driven mindset, Sales experience is important

Excellent organizational and time management skills, be able to multi task

Fast response time and high attention to detail

Fluent Japanese and the ability to communicate in English with international clients (business English preferred but not mandatory)

Character Profile

Positive and proactive mindset

Not afraid to try new approaches and take initiative

Think outside the box

Eager to win and motivated to be part of a high-performing team

Confident in sharing ideas to improve processes and structures

Strong determination and resilience

Genuine hunger to win business

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.