Manager, Controls Assurance - Finance

If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Manager, Controls Assurance - Finance

Role purpose

Controls Assurance (CA) within GCCOO assures the risk management of critical business processes, primarily by testing mitigating controls. We’re building a centralised capability that delivers agile, insightful, and cost-efficient assurance, working alongside Automation and Analytics teams to progress Continuous Assurance objectives. This role sits within a global reporting structure, delivering global reviews with a strategic focus on Mexico.

You’ll deliver autonomous, high-quality assessments of key control activities in line with CA procedures and the global assessment plan. This includes testing design and operating effectiveness, including SOX controls where applicable.

Main activities

Execute and document control testing (design and operating effectiveness), tailoring standard test scripts to the local context.

Identify control gaps, raise issues/findings, and ensure they’re recorded accurately and on time.

Ensure quality and timely delivery, meeting internal deadlines and quality control requirements.

Manage stakeholders (control owners and relevant teams), keeping communication open and reducing unnecessary rework.

Support strong documentation standards, including ensuring appropriate root cause analysis and remediation plans for material issues.

Support the VP GCCOO Mexico with review planning, issue drafting, and continuous improvement of procedures/templates.

Look for innovative and efficient ways to test controls, using data and analytics where possible.

Requirements

3–5 years of proven experience in assurance, audit, SOX compliance, or risk management (financial services or other large corporate industries).

Advanced English, written and spoken (mandatory due to global reporting).

Solid understanding of Retail banking risk management, especially Credit Cards and Unsecured Personal Lending portfolios (awareness of the end-to-end credit cycle in Retail and Wholesale is a plus).

Highly autonomous, strong time management, and a track record of meeting strict deadlines without close supervision.

Clear, polished communication skills, with the ability to challenge, assess, and explain business processes to regional and global stakeholders.

Nice to have

Experience with assurance automation or analytics tools.

Awareness of analytics and basic programming; a data-driven mindset.

Proactive, quick learner, and strong ethical values.

You’ll achieve more when you join HSBC!

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

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Issued by HSBC Electronic Data Processing (México) Private LTD