Project Quality Specialist

Job Description:

Join our dynamic team as a Business Process Quality Specialist Professional and be at the forefront of driving excellence in project management and quality assurance. Help shape the future of our products while ensuring customer satisfaction through innovative quality management approaches.

As a Specialist, Project Quality, you ensure that new offers meet safety, liability, and customer expectations by adhering to Offer Lifecycle Management (OLM) processes. You implement quality goals for products, suppliers, and factories using OLM methods to ensure robustness and compliance. You analyze customer field experience insights to improve quality and reliability, while identifying and mitigating product and process risks to guarantee flawless launches. You provide support to teams with quality tools, risk management strategies, and continuous improvement initiatives, collaborating with quality leaders to uphold high standards. As an individual contributor, you focus on executing operational and functional strategies within the project quality domain. You spend the majority of your time implementing non-technical processes and programs, applying specialized knowledge and professional judgment. You apply broader knowledge of project quality to achieve results that directly impact your job area. You make decisions regarding your work and priorities within documented policies and procedures. Additionally, you coach and review the work of other professionals, offering guidance on non-routine issues. Your work is occasionally reviewed for quality.

What will you do:

Define and execute Customer Satisfaction & Quality strategy, project quality plan, offer quality roadmap, and quality targets

Improve customer experience ensuring quality, reliability, and safety

Ensure quality and reference process deployment across Marketing, Design, Industrialization, manufacturing, and Services

Provide key quality inputs to Engineering and product teams during new releases or updates

Drive risk management using quality methods and tools such as FMEA, 8D, FTA, etc.

Lead structured problem solving (8D, RCA, 5 Whys) with cross-functional teams (Engineering, Marketing, and manufacturing) and manage customer communication with countries and customers when needed

Manage customer escalations with speed, transparency, and resolution focus

Make decisions on stop shipments, derogations, and containment actions when needed

Drive improvements in yield, scrap, rework, escapes, and supplier-driven issues

Ensure the coordination of plant quality teams to guarantee the best quality in manufacturing and foster prevention

Key Interfaces

LQL, OQL, and TEX engineering

Design Engineering and labs

Manufacturing and Supplier Quality

Marketing, Customer Support, and Front Office

Sustainability and DfSR teams

Scope

Power Product offers manufactured and/or sold in North America (US, Canada, and Mexico)

A part of Power Products CS&Q global network to support customers

What will make you successful:

Demonstrated expertise in quality management systems and methodologies (OTM, PMP, PrMP, BLMP, COIN)

Strong background in business process analysis, improvement, and implementation

Proven track record in project management and risk assessment

Advanced problem-solving abilities and analytical mindset

Excellence in stakeholder communication and cross-functional collaboration

(External) English Qualifications:

What's in it for you:

Opportunity to drive organizational excellence and shape quality standards

Exposure to diverse projects and cutting-edge process improvement methodologies

Professional growth through continuous learning and development

Collaborative environment fostering innovation and creative problem-solving

Impact on customer satisfaction and product quality at a global scale

Requirements:

BS in Mechanical, Industrial, or Electrical Engineering preferred

5+ years in Quality, Manufacturing, Industrialization, or Engineering

Strong analytical problem-solving and technical communication skills

Experience with 8D methodology, 5 Whys, Cause/Effect Analysis, FMEAs, etc.

Cross-functional team project management

Working knowledge of fundamentals and practice of quality in product design and implementation in manufacturing

Domestic and international travel may be required

Let us learn about you! Apply today.

(External) English Company Boiler Plate:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here