Specialist – Business Intelligence

About Us

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.

We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.

At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

The Role

What if your skills mattered more than your job title?

The Specialist, BI will be responsible for delivering timely and accurate reporting and will own delivery of basic to intermediate reports in line with AMS Best Practice, AMS and client policies and procedures, and the Data Playbook.

They will work on the maintenance of the central data model for supported accounts, ensuring alignment with the Data Playbook.

They will also be working closely with BI Team Leader to proactively manage stakeholder expectations through effective communication and will scope and deliver reporting suite enhancements.

People Manager -No

Reports to - Business Intelligence Team Leader

Career Level -2 - Specialist

This role is hybrid working 1 day per week at our AMS office in Monterrey

Key Accountabilities

What you’ll do:

Data Governance: Understanding of data governance principles and practices to ensure data integrity and security.

Reporting: Ability to create comprehensive reports and presentations that communicate insights to stakeholders. Receives a low number of reworks as a result of a lack of accuracy.

Quality Standards - works in collaboration with Quality Assurance to ensure high levels of quality, accuracy, compliance, and impact in Insights operational delivery

Reporting utilization - monitors and ensures high reporting utilization.

o Regularly assesses and updates the reporting suite to ensure relevance and alignment with business needs.

o Clearly communicates timelines and acts to resolve any issues that may affect report delivery proactively, seeking support from line manager or more senior members of the team as necessary.

o Acts on feedback from CSAT scores to continuously improve reporting and meet or exceed stakeholder expectations.

Data model and technical debt ownership: Demonstrates competency in developing, maintaining, and optimizing a central data model; Ability to independently identify and deliver tech debt where appropriate by driving regular communication and documenting optimization opportunities on the account

Skills & Requirements

Must-have:

Demonstrated ability to establish credibility and build trust through integrity, professionalism, and sound judgement.

Strength in stakeholder partnering, with the ability to collaborate effectively across teams and functions.

Strategic thinking capability to connect data, insights, and business priorities in a meaningful way.

Effective communication skills at an advanced level, including presenting, pitching, storytelling, and business writing.

Issue resolution skills with the ability to navigate challenges and drive timely, pragmatic solutions.

Ownership mindset with the ability to take and model responsibility across complex BI initiatives.

Proficiency in data literacy, with the ability to interpret, question, and translate data into actionable insights.

Project management capability to plan, coordinate, and deliver BI initiatives effectively.

Experience in report design and build, including structuring insights in a clear, user-centric way.

Nice-to-have:

Strength in pitching and presenting to senior stakeholders in data-driven environments.

Ability to craft compelling narratives that connect data, insights, and business outcomes.

Experience applying continuous improvement to BI processes, reporting workflows, or insight delivery.

Behavioural Skills

Data Analysis – Proficiency Level 2

Drives Outcomes – Proficiency Level 2

Simplifies Complex Information – Proficiency Level 2

Quality & Accuracy – Proficiency Level 2

Multi-Tasking – Proficiency Level 2

Process Optimisation – Proficiency Level 2

Follows Processes and Guidelines – Proficiency Level 2

Technical Skills

Data Reporting- Proficiency Level 3

Report Design and Build- Proficiency Level 2

Data Governance- Proficiency Level 2

MS Excel – Proficiency Level 3

MS Power BI - Measures/ Dax Formulas – Proficiency Level 3

MS Power BI - Power Query – Proficiency Level 3

Data Visualization – Proficiency Level 3

Data Literacy – Proficiency Level 3

Why AMS?

At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer

Growth and development focused on your strengths

The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.

A team that values being Passionate, Bold, and Authentic

Supportive communities such as our Employee Resource Groups (ERGs)

Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you

A competitive reward and benefits package

Flexibility in how and where you work

Hybrid model: This role is hybrid working 1 day per week at our AMS office in Monterrey

Details may vary slightly depending on your location, local labour law, etc.

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [email protected] or make a member of our Talent Acquisition team aware at any time.

If you’re ready to bring your skills, curiosity, and passion, click Apply and let’s explore what we can achieve together!

Details

Reference

AMS31883

Closing

25/06/2026

Location

Mexico, Monterrey

Schedule

Full Time

Business area

Business Intelligence

Sector

Professional Business Services

Employment Type

Permanent