Principal - Insights

About Us

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.

We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.

At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

The Role

What if your skills mattered more than your job title?

Our Insights & Intelligence (I&I) team are experts in data-powered talent services and solutions. Our purpose is simple: to understand our clients’ needs and use this understanding, combined with knowledge and expertise, to find, process, and analyse complex datasets to inform talent acquisition teams. We value user experience and ensure we’re supporting people in making hiring decisions with intelligence they can trust.

The role of a Principal, Insights is to lead specific research delivery practices to generate insights and intelligence collateral or content for primarily internally facing audiences and client account teams, responsible for oversight and roadmaps for tactical, talent-focused research, and leveraging aggregated AMS enterprise data to align with I&I vision. Operating at a higher strategic level, often overseeing and mentoring Specialists, the Principal, Insights will lead on larger scale or more complex projects and manage higher volumes of work.

People Manager -No

Reports to -Manager I&I Hub Operations

Career Level -Principal – 3

This role is hybrid working 1 day per week at our AMS office in Monterrey

Key Accountabilities

What you’ll do:

SERVICE INNOVATION/ EVOLUTION

Subject Matter Expertise - keep up to date with relevant trends, identifying key metrics which require deep dive in the report analysis {e.g., supply & demand; pay rates; skill sets; candidate behaviour; current redundancies or other drivers in the market which may have an impact on client's recruitment strategy)

OPERATIONS

Internal and External Data Collection and Analysis - conducting primary research techniques, gathering and analysing internal client operational data/ AMS aggregate data and external market data from 1&1 recommended tools and methodologies to answer tactical talent-related questions for client account teams based on market or industry dynamics and/or aligned with client overall strategic business goals

Content Development - create reports, presentations, and commentary to communicate research findings, l&I recommendations, and drive actionable insights-led results

Commentary, Narrative Build and "So What" Recommendations - leverage aggregate and available data sets and partner with relevant stakeholders to build concise actionable data-led recommendations to answer business questions and elevate trusted advisory service, collaborate with 1&1 Partner to present recommendations to stakeholders

Quality Standards - partner with Quality Assurance team to design and drive Insights and research best practices and quality standards, overseeing and quality checking all Insights reports produced in operational delivery

CLIENT/ STAKEHOLDERS

Delivery Accountability - collaborate with l&I Hub leadership and l&I Partner to monitor the insights team output, effectively communicate the impact of Insights for client account deliverables, address feedback, implement processes and align with business goals to enhance overall delivery. This includes understanding client sourcing and recruitment requirements quickly to determine and communicate how Insights will support in achieving their goals

Improved Client Engagement - enable stronger relationships with clients by providing tailored insights and recommendations that address specific recruitment needs

Deliver Actionable Insights and Recommendations - collaborate with l&I Partner to present insights findings and actionable next steps to stakeholders (both internal & external) through regular meetings and reports, and ensuring findings are presented in an impactful way with a clear narrative

PEOPLE

Mentor - mentor Insights Specialists to enhance their analytical and presentation skills as well as their understanding of the client needs

FINANCIAL/ COMMERCIAL

Paid Insights Projects - lead and oversee research, visualization, and presentation of adhoc, out of scope client funded thematic insights reports building concise actionable data-led reports with recommendations to answer business questions and elevate trusted advisory service

AMS Global Research Agenda Support - in partnership with Data Analytics, identify and analyse trends and patterns in client account 1&1 output by monitoring all insights production outputs, market trend, and requests to contribute to Global Research Agenda and support search Lab on adhoc basis

Skills & Requirements

Must-have:

Demonstrated ability to establish credibility and build trust through integrity, professionalism, and sound judgement.

Strength in stakeholder partnering, with the ability to collaborate effectively across teams and functions.

Strategic thinking capability to connect data, insights, and business priorities in a meaningful way.

Thought leadership that enables you to influence direction, shape conversations, and elevate BI practices.

Effective communication skills at an advanced level, including presenting, pitching, storytelling, and business writing.

Issue resolution skills with the ability to navigate challenges and drive timely, pragmatic solutions.

Ownership mindset with the ability to take and model responsibility across complex BI initiatives.

Proficiency in data literacy, with the ability to interpret, question, and translate data into actionable insights.

Project management capability to plan, coordinate, and deliver BI initiatives effectively.

Experience in report design and build, including structuring insights in a clear, user-centric way.

Nice-to-have:

Strength in pitching and presenting to senior stakeholders in data-driven environments.

Ability to craft compelling narratives that connect data, insights, and business outcomes.

Experience applying continuous improvement to BI processes, reporting workflows, or insight delivery.

Behavioural Skills:

Researching and Data Gathering - Proficiency Level 3

Data Analysis - Proficiency Level 3

Quality and Accuracy - Proficiency Level 3

Monitors Markets and Competitors - Proficiency Level 3

Generates Creative Ideas - Proficiency Level 2

Effective Communication - Proficiency level 3

Story Telling - Proficiency Level 3

Business Writing - Proficiency Level 3

Technical Skills:

MS Office - Proficiency Level 3

Data Interpretation - Proficiency Level 3

Data Visualization - Proficiency Level 3

Data Literacy - Proficiency Level 3

TalentNeuron - Proficiency Level 3

SeekOut - Proficiency Level 3

Why AMS?

At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer

Growth and development focused on your strengths

The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.

A team that values being Passionate, Bold, and Authentic

Supportive communities such as our Employee Resource Groups (ERGs)

Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you

A competitive reward and benefits package

Flexibility in how and where you work

Hybrid model: This role is hybrid working 1 day per week at our AMS office in Monterrey

Details may vary slightly depending on your location, local labour law, etc.

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [email protected] or make a member of our Talent Acquisition team aware at any time.

If you’re ready to bring your skills, curiosity, and passion, click Apply and let’s explore what we can achieve together!

Details

Reference

AMS31885

Closing

25/06/2026

Location

Mexico, Monterrey

Schedule

Full Time

Business area

Business Intelligence

Sector

Professional Business Services

Employment Type

Permanent