Staff Product Experience & Design System Architect

Our company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What You’ll Do

Experience Platform Strategy & Roadmap

Define the vision, principles, and multi-quarter roadmap for the experience platform, including the design system, interaction standards, and enablement model.

Determine when a request should become a platform standard versus a local experiment, with a clear path for graduation into shared system patterns.

Maintain a prioritized backlog of foundational patterns, AI-native primitives, and design-to-code capabilities.

Benchmark competitor AI studios and agentic platforms to ensure the system remains world-class.

AI-Native Interaction Standards

Architect and standardize interface patterns for Tera and other agentic workflows.

Define patterns for:

Agent-to-human handoffs

Confirmations and override controls

Streaming states

Latency handling

Progress feedback across short and long “thinking” periods

Explainability and transparency patterns, including what happened, why it happened, what changed, and what the user should do next

Trust and safety guardrails, including uncertainty cues, reversible actions, and safe defaults

Feedback loops that improve agent quality through structured user feedback and telemetry hooks

Experience Contracts & Governance

Create and maintain experience contracts that define:

Required behaviors of shared patterns

Usage rules, including when to use a pattern, when not to use it, and acceptable variation boundaries

GA-readiness expectations for system-dependent experiences, including quality bars, accessibility, localization, and instrumentation

Run lightweight governance processes to prevent experience fragmentation across the product suite.

Guide patterns through proposal, review, ratification, release, and adoption tracking.

Conduct design system reviews on in-flight projects to protect UX integrity and ensure alignment with shared standards.

Pattern Authorship & Source of Truth

Own living guidelines and documentation that are clear, concise, and decision-oriented, explaining both the “why” and the “how.”

Define and maintain standard artifacts such as:

Pattern specifications

Do/don’t usage rules

Interaction states

Accessibility requirements

Implementation notes

Maintain semantic consistency across the suite, including naming conventions, terminology, and interaction language.

Design-to-Code Pipeline & Tooling Operations

Ensure Figma libraries are scalable, organized, and synchronized with code repositories.

Own versioning, publishing cycles, and release communications for design system updates.

Minimize breaking changes and manage migrations with clear rollout plans.

Developer Experience Enablement

Treat the design system as a product, with developers as primary users.

Optimize component packages and APIs for fast assembly and predictable behavior.

Provide templates, starter kits, and reference implementations for common AI workflows.

Improve discoverability through usage guidance, examples, searchable documentation, and copy/paste patterns.

Evangelism, Education & Adoption

Lead office hours, training sessions, and internal coaching for product managers and engineers.

Create demos and “what’s possible” tours that show teams how to build complex AI Studio experiences using system components.

Drive adoption through enablement rather than policing by removing friction, clarifying guidance, and making the right path the easiest one.

Scope & Operating Boundaries

To avoid ambiguity, this role does not own:

Feature roadmaps for individual products or vertical teams

Product-specific business logic, backend services, or domain rules

Revenue targets, customer commitments, or release dates for vertical products

Day-to-day delivery execution for individual product pods

This role influences these areas by defining shared patterns, standards, and contracts, but does not replace vertical product management ownership.

Key Artifacts & Outcomes

You will produce and maintain:

Experience platform roadmap and prioritized backlog

Pattern specifications, including states, rules, accessibility guidance, and content guidance

Experience contracts and parity rules

Component readiness criteria and release notes

Reference implementations, starter kits, and demos

Adoption dashboards and system health reports

Success Measures

Success in this role will be measured through:

Adoption and reuse of design system components versus custom overrides

Pattern reuse across pods and reduction of one-off implementations

Reduction in time from mockup to production

Reduction in UX rework caused by inconsistency or unclear guidance

Frequency and impact of design-related breaking changes

Component and API usability scores from internal developer feedback

Adoption of AI-native patterns such as streaming states, trust patterns, and handoff flows

Quality signals from AI interaction feedback loops, including reduced confusion and improved perceived trust

Documentation search success, clarity, and satisfaction

Who You’ll Work With

Product managers across vertical product teams

UX and design leaders

Design system contributors and content/design operations partners

Front-end and UI engineering teams

Platform and agent teams supporting AI-native experiences

Internal stakeholders responsible for onboarding, developer enablement, and product delivery

This role operates horizontally across the organization and serves as a key partner to teams building across the platform, helping them move faster while maintaining consistency and system integrity.

What Makes You a Qualified Candidate

Significant experience in product management, experience platform leadership, design systems, or a closely related role

Proven experience defining and scaling reusable patterns, platform standards, or shared UX capabilities across multiple teams or products

Demonstrated ability to influence cross-functional outcomes in a matrixed organization without direct authority

Strong understanding of how to govern shared systems while still enabling innovation and team autonomy

Experience creating clear documentation, usage standards, and implementation guidance for broad adoption

Familiarity with release management, versioning, and operational rigor for shared platform capabilities

Strong communication skills and ability to educate, coach, and align technical and non-technical stakeholders

What You’ll Bring

Systems thinking — you see reusable primitives and scalable experience patterns, not isolated UI solutions

AI literacy — you understand the UX implications of LLMs and agentic systems, including non-linear interaction flows, latency, uncertainty, and trust

Technical fluency — you are comfortable discussing tokens, props, component APIs, and design-to-code translation with engineering partners

Experience design judgment — you know how to define patterns that balance usability, flexibility, speed, and consistency

Developer empathy — you treat internal builders as users and optimize for clarity, predictability, and implementation speed

Educational charisma — you can coach, teach, and influence in a way that makes adoption feel empowering rather than mandated

Platform mindset — you understand how to build horizontal systems that enable multiple products and teams at scale

#LI-AC1

Why We Think You’ll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.