Sales Supervisor

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

Position Overview: This opening is based out of Macy's Herald Square supporting the Lacoste concession.

Summary

The Sales Supervisor is a dynamic role at Lacoste that bridges the gap between sales and management. You will be responsible for not only engaging in direct sales but also assisting the Store Manager and Assistant Store Manager in overseeing the store’s operations. This role is perfect for individuals who have a passion for retail, are sales-driven, and are ready to take on leadership responsibilities.

Key Responsibilities

Sales Excellence: Actively engage in selling products, understanding customer needs, and delivering an outstanding customer experience.

Team Support: Support the SM and ASM in managing the store team, including helping with training and development.

Operational Assistance: Assist in daily store operations, ensuring the store runs smoothly and efficiently.

Customer Service: Uphold high standards of customer service, addressing customer questions and resolving issues promptly.

Inventory Management: Help manage inventory, including stocking, organizing, and ensuring product availability.

Visual Merchandising: Assist in maintaining the store’s visual standards and product displays.

Performance Tracking: Help monitor sales performance and contribute to meeting store targets.

Qualifications

1-2 years of experience in retail sales or a supervisory role.

Proven ability to drive sales and provide excellent customer service.

Strong communication and interpersonal skills.

Leadership potential with a team-oriented mindset.

Familiarity with retail operations and inventory management.

High school diploma required; some college or retail management training preferred.