People Operations Specialist II

At Infoblox, every breakthrough begins with a bold “what if.”

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”.

In a world where you can be anything, Be Infoblox .

People Operations Specialist II

We have an opportunity for a People Operations Specialist II to join our HR Operations team located in Bangalore, India, reporting to the Associate Manager of People Operations. In this pivotal role, you will provide HR support for the APAC region, managing Tier 1 HR , benefits, and absence inquiries. You will play a key role in delivering efficient employee services through ticket management, process documentation, and support of knowledge center development. Additionally, the People Operations Specialist will assist with HR projects, ensuring high-quality service delivery and operational excellence.

Be a Contributor — What You’ll Do

Manage HR tickets in ServiceNow (Ask HR) and provide timely responses to tier-1 core HR, benefits, and absence inquiries

Process transactions in Oracle HCM Cloud and identify areas for automation to improve efficiency

Develop and maintain clear, scalable documentation for HR processes, ensuring alignment with global policies and procedures

Leverage AI-enabled tools and intelligent automation in day-to-day People Operations processes to improve efficiency, accuracy, and employee experience

Assist with building and maintaining the ServiceNow knowledge center, ensuring up-to-date and accessible information for Bloxers

Provide specialized support tailored to the needs of APAC and India regions, ensuring compliance with local regulations and cultural considerations

Contribute to HR projects, focusing on process optimization and technology improvements

Ensure accuracy and confidentiality in all HR-related data and systems

Support audit requests and contribute to ensuring that HR data and processes comply with relevant regulations for the region

Be Prepared — What You Bring

Great attitude, pleasant demeanour, and passion for collaborating and working in a team environment to solve challenging problems

5+ years of experience in HR operations, shared services, HRIS, or HR support, with experience in ticketing systems like ServiceNow or similar and HCM systems, Oracle preferred

Proficiency in ServiceNow, Oracle HCM Cloud, and Microsoft Office Suite, including Excel, PowerPoint, and Word

Comfortable with HR systems, analytics tools, and process automation

Familiarity with AI-driven tools in HR or shared services environments, with a proactive mindset toward learning

Proactive in identifying inefficiencies and implementing process improvements

Ability to work cross-functionally with HRBPs, global HR teams, and other stakeholders

Understanding of APAC- and India-specific labor laws, HR practices, and cultural nuances

Excellent organizational skills, attention to detail, and an ability to manage multiple priorities while navigating ambiguity

Bachelor’s degree in human resources, business administration, or related field

Be Successful — Your Path

First 90 Days:

Immerse in Infoblox culture and build relationships with mentors (Blox Buddies)

Map key systems and meet with stakeholders who rely on your work

Discuss and define short‑term and long‑term goals

Six Months:

Seamlessly manage HR tickets in ServiceNow (Ask HR) and process transactions in Oracle HCM Cloud with accuracy and within established SLAs

Become the go-to expert for tier-1 HR, benefits, and absence support across APAC and India, ensuring timely and high-quality resolution of employee queries

Identify opportunities to streamline and enhance HR processes, contributing to building a comprehensive knowledge center

Establish strong partnerships with HRBPs, regional teams, and People Ops colleagues to improve workflows and solve challenges effectively

One Year:

Be recognized as a reliable and proactive resource for tier-1 HR, benefits, and absence management across APAC and India with strong relationships across HR and regional teams

Play a key role in the successful build-out and maintenance of the knowledge center, ensuring employees have easy access to accurate and helpful resources

Lead and/or contribute to significant process optimization initiatives, driving efficiency and enhancing employee experiences

Provide consistent and high-quality support for HR projects, including documentation, automation, and policy rollouts, showcasing excellent project management skills

Belong— Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us UAforward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded — Benefits That Help You Grow, Thrive, Belong

Comprehensive health coverage, generous PTO, and flexible work options

Learning opportunities, career-mobility programs, and leadership workshops

Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy

Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations

Charitable Giving Program supported by Company Match

We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications.

Ready to Be the Difference?

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