Director of Sales & Marketing

Company Description

Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness

centre, spa, swimming pool, an entertainment zone, library

lounge, art gallery and business centre.

Job Description

Prime Function:

Responsible for all sales activities and personnel involved in the Sales and Marketing department.

Provide leadership to the day-to-day operations of the department, while focusing on the Organization’s strategic goals.

Coordinate Sales operations with the other departments of the organization.

Develop and/or maintain and improve business relations with all customers of the organization.

Seek out and target new customers and new sales opportunities, initiate action plan to approach and secure new business for the organization.

Any matter which may effect the interests of Grand Mercure Bengaluru at Gopalan Mall should be brought to the attention of the Management.

Key Responsibilities:

Sales & Marketing Planning

Responsible for the establishment of both annual and monthly sales objectives in coordination with the Organization’s Strategic plan.

Develop or participate with the Management, in the development of the Strategic Sales Plan for the organization.

Direct the Sales & Marketing department to achieve objectives established in the Organization’s Strategic Plan.

Responsible for providing an Annual Sales Plan and also quarterly updates, revisions and modifications to the Plan.

People Management

Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.

Develop and maintain effective relationships with all the departments.

Respond to queries by resolving issues in a timely and efficient manner.

Ensure that the team has been trained for all safety provisions.

Ensure that all personnel are kept well informed of department’s objectives and policies.

Motivate and develop team to ensure smooth functioning of the department and promote teamwork.