Manager Operations

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Operations.

In this role, you will:

The role will require technical excellence to achieve target deliverables combined with the ability to get work done from administrators and / or SMEs to achieve target KPIs.

Multi-tasking with ability to independently prioritize workload without impacting deliverables.

Provide support for seamless re-migration, on boarding of new business and funds in line with Global Operating Model

The role will demand driving excellent client service within the standard model, of promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies.

The individual needs to be flexible to work shifts, respond to additional business need if required and work closely across different jurisdictions and cultures

Liaison and coordination with internal and external stakeholders to drive service excellence. Individual also has to develop good working relationship with peers in other process and most importantly with the business partners.

This role requires the job holder to adhere to process and FIM guidelines to ensure NIL impact to the business. Any exceptions, failures, inaccuracies or delays could potentially result in any of the following impacts.

The working environment is very professional and the incoming individual will have to meet the work related challenges with the same zeal. To ensure that individuals are able to perform at the desired level, there will be process training & necessary guidance provide by the Line Manager on an ongoing basis.

To be successful, you will:

Bachelor’s/master’s degree in finance/accounting.

3-5 years of relevant Funds administration experience.

Ability to manage operational goals. Should have an eye for detail and a strong analytical mind.

Complete understanding of Trade Life Cycle. Excellent knowledge of Capital Markets and Financial instruments.

Excellent knowledge in accounting principles and fundamentals of accounting.

Clear understanding of the E2E Fund Accounting Model.

Ability to update, manage and analyze MI related activities.

Efficient Time Management and ability to multi task work and priorities to meet defined deadlines.

You’ll achieve more when you join HSBC.

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Issued By HSBC Electronic Data Processing (India) Private LTD