Senior Business Analyst

Role: Senior Business Analyst

Location: Bangalore

Full/ Part-time: Fulltime

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role :

Established Data Science & Analytics professional. Creating data mining architectures/models/protocols, statistical reporting, and data analysis methodologies to identify trends in large data sets

Key Responsibilities:

Supports the design of enterprise-wide business intelligence applications and architecture.

Supports the development of standards, policies and procedures for the form, structure and attributes of business intelligence tools and systems.

Provides support with defining useful analyses to solve problems.

Supports the creation of testing methodologies and criteria as well as developing data/information quality metrics.

Provides support with researching new technologies and developing business cases to support their use.

Requirements

Business Understanding & Problem Framing

Engage with business stakeholders to understand business processes, reporting needs, and decision requirements

Support translation of business questions into analytics use cases and problem statements

Identify key KPIs, metrics, and dimensions required to support business decisions

Gain functional understanding of supported domains (e.g., Supply Chain, Finance, Operations)

Requirements Gathering & Documentation

Gather and document business, functional, and analytical requirements

Create clear artefacts such as: Business Requirement Documents (BRDs) Functional Requirement Specifications (FRS) User stories and acceptance criteria

Define metric logic, calculation rules, data granularity, and filters

Ensure requirements are unambiguous, testable, and aligned with analytics standards

Data Analysis & Validation

Perform basic to intermediate data analysis to validate requirements and business logic

Analyze datasets to identify trends, anomalies, and data quality issues

Validate dashboards, reports, and KPIs from a business correctness perspective

Support root‑cause analysis for data discrepancies and reporting issues

Analytics Delivery Support

Work as part of an analytics delivery pod with Product Managers, Analytics Engineers, and Data Engineers

Clarify requirements and answer business questions during development

Participate in UAT, defect triage, and business sign‑off

Ensure analytics outputs meet business expectations and usability standards

Stakeholder Communication

Act as a day‑to‑day contact for business users on assigned analytics use cases

Support preparation of insight summaries, walkthroughs, and demos

Communicate clearly with technical teams using structured and precise language

Escalate risks, gaps, and dependency issues to senior BAs or managers in a timely manner

Documentation & Knowledge Management

Maintain documentation such as: KPI definitions and metric catalogs Process flows and data mappings Assumptions and business rules

Contribute to Analytics CoE knowledge repositories and standards

Ensure continuity and reuse of analytics artefacts across initiatives

Role Purpose:

The Business Analyst in the Analytics CoE is responsible for supporting the end‑to‑end delivery of analytics use cases by translating business needs into clear, structured analytics and data requirements.

The role acts as a bridge between business stakeholders and analytics delivery teams, ensuring that analytics solutions (dashboards, reports, data products) are accurate, relevant, and aligned to business decisions. The BA focuses on execution excellence, working under guidance of senior BAs or product managers while owning well‑defined modules or use cases independently

Minimum Requirements:

Functional Requirements

6–9 years of experience as a Business Analyst or Analytics Analyst

Experience working in analytics, BI, or data‑driven environments

Good understanding of business processes and performance metrics

Exposure to domains such as Supply Chain, Finance, Sales, or Operations is preferred

Experience working in cross‑functional, matrixed teams

Technical Requirements

Hands‑on exposure to analytics and reporting platforms

Experience working with SAP Analytics ecosystems (BW, HANA, S/4) is strongly preferred

Solid understanding of: KPIs, facts, dimensions, hierarchies Data aggregation and grain concepts

Experience validating dashboards and reports (e.g., Power BI, Tableau, or similar)

Ability to perform data validation using tools such as Excel, SQL or analytics platforms

Soft Skills

Strong analytical and logical thinking

Clear written and verbal communication skills

Ability to translate business language into structured requirements

Attention to detail and strong documentation discipline

Comfortable working in a fast‑paced, delivery‑oriented environment

Willingness to learn and grow into senior BA or analytics product roles

Role Scope & Growth :

Owns defined modules or reports within larger analytics initiatives

Works under guidance of Senior BAs / Product Managers

Expected to grow into: End‑to‑end use case ownership Stakeholder‑facing senior BA responsibilities Analytics product or solutioning roles.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Make yourself a priority with flexible schedules, parental leave

Drive forward your career through professional development opportunities

Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

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