Technology Business Management Analyst, Supplier Collaboration

Ref #

W177387

State/Region

Karnataka

Department

Information Technology

Location

India

City

Bangalore

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

As a Technology Business Management Analyst, Supplier Collaboration, your role will be focused on facilitating and driving application development (SaaS or custom), support and execution of strategic and business critical projects supporting key Supplier Collaboration technology initiatives across Ralph Lauren. This role involves managing technical and functional aspects of various Supplier Collaboration applications for Vendor Onboarding, Product Testing, Corporate Responsibility developing custom solutions, other digital or SaaS solutions and related integrations by closely partnering across IT cross-functional teams and Business leads.

The Supplier Collaboration Analyst reports to the Lead, Supplier Collaboration.

ESSENTIAL DUTIES & RESPONSIBILITIES

Application Support activities including Incident Management/monitor support inboxes/work with end users on incidents and tasks within SLAs

Develop & Enhance Supplier Collaboration applications including Andromeda Logility platform, future custom or SaaS solutions for supplier collaboration.

Develop & Support data integrations from Supplier Collaboration platforms to upstream and downstream systems

Develop scripts (e.g., PowerAutomate) to automate routine maintenance, deployment, and support tasks.

Create dashboards and reports for business users, using data visualization platforms like PowerBI

Support data migration & data loads

Develop and support Data Analysis and Reports needed by business.

Application Upgrades & Validation

Support Release Management

Support application maintenance and stability following standard IT and security protocols and procedures.

Facilitate daily technology operations including issue analysis and resolution avoiding downtime and delays.

Work collaboratively with various IT partners to ensure seamless integration of data across the matrix of application

Support and execute testing efforts ensuring applications are production ready and support business requirements.

Assist with technical content and execution of strategic projects in a fast-paced environment that covers multiple cross-functional areas.

Support domain projects with technical planning and execution

Execute and support the software build process and Production Release. Create deployment plans with the detailed technical activities for the target Production Releases.

Technical Documentation:

Create detailed technical documentation, including system diagrams, data models, and integration specifications.

EXPERIENCE, SKILLS & KNOWLEDGE

Minimum of 2 years of experience in software design & development

Preferred experience with Vendor Management, Product Testing and Corporate Responsibility business areas and systems.

Operations support and project support experience, knowledge of ITSM principles, incident management and end user support

In-depth technical and functional knowledge of programming languages like Python, Java, automation platforms like PowerAutomate, data visualization platforms like PowerBI, knowledge of SQL

Technical and functional knowledge of AI platforms and tools like CoPilot, Claude, OpenAI

Experience with system configuration, customization and interfaces between core systems

Experience in applications using Oracle / SQL Server Databases

Experience with at least one Code Version of Control Software.

Experience with SaaS Software platforms

Experience with the software build process. DevOps knowledge is a plus.

Experience with release and deployment management

Excellent troubleshooting and problem-solving skills.

Excellent communication and Interpersonal skills

Ability to quickly learn new process skills and applications

Experience in working with Projects execution in Agile methodologies is preferred

Experience with Apparel or Supply Chain industry is a plus