Software Engineer 2

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Looking for a company that inspires passion, courage, and creativity—where you can help shape the future of global commerce? At eBay, you’ll work on technology that impacts how millions of people buy, sell, connect, and share around the world.

We’re a purpose-driven, inclusive community committed to innovation and empowering small businesses globally.

Join the Customer Support Technology (CS Platform) team to help build the systems that power eBay’s global customer service experience.

This is a full-stack engineering role where you will:

Contribute to backend services and APIs

Build user-facing web applications and internal tools

Support development of workflow systems and automation platforms

You’ll work on features that improve agent productivity and customer experience, collaborating closely with senior engineers.

This is a hands-on IC role:

~70–80% coding (frontend + backend)

~20–30% collaboration, reviews, and learning

You will primarily own well-scoped features with guidance.

Must-Have Qualifications

Education & Experience

BS/MS in Computer Science, Engineering, or equivalent experience

2–4 years of full-stack software development experience

Backend

Proficiency in Java (or similar backend language)

Experience building or contributing to REST APIs

Basic understanding of databases (SQL; exposure to NoSQL is a plus)

Frontend

Proficiency in JavaScript/TypeScript

Experience with React, Angular, or similar frameworks

Understanding of API integration and responsive UI development

General

Familiarity with:

Git and CI/CD pipelines

Basic testing and debugging practices

Strong problem-solving skills and willingness to learn

Basic familiarity with AI-assisted development tools (e.g., Copilot, ChatGPT)

Awareness of how AI/LLMs are used in applications (APIs, simple workflows, automation)

Nice-to-Have

Exposure to Spring Boot or similar frameworks

Familiarity with Docker or cloud environments

Basic understanding of state management (Redux, etc.)

Exposure to monitoring/logging tools

Awareness of workflow or automation systems

Exposure to LLM-based features, such as:

Chat or summarization use cases

Prompt-based workflows

API-based AI integrations

What You’ll Do

Develop and maintain frontend and backend components

Build and enhance web applications and APIs

Write clean, testable, and maintainable code

Participate in code reviews and Agile ceremonies

Troubleshoot issues in development and production with guidance

Collaborate with engineers, product managers, and designers

Contribute to improving performance, scalability, and reliability

Support development of AI-enabled features or integrations (e.g., automation, assistive workflows)

What Success Looks Like

Delivers well-defined features with guidance

Writes clear, reliable, and maintainable code

Actively participates in team processes and code reviews

Demonstrates curiosity and continuous learning

Shows initiative in using modern tools, including AI, to improve efficiency and outcomes

Collaborates effectively within the team

Team & Impact

You’ll be part of a team building tools and platforms used by customer support agents globally, helping improve efficiency and customer outcomes at scale.

About eBay

At eBay, we connect millions of buyers and sellers around the world, crafting economic opportunity for individuals, entrepreneurs, businesses, and organizations of all sizes. We are committed to building an inclusive and diverse workplace where everyone can bring their authentic selves to work and do their best.

Learn more: https://www.ebayinc.com/our-company/diversity-inclusion/

Additional Details

Explore Location

Close the popup

Save Job